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Reviews and expert opinion home.pl

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

With Home.pl, you get affordable hosting plans that can meet your website needs. Take advantage of the 14-day trial to sample their shared hosting and dedicated hosting packages. Before you make any final decisions, you should check out Hostinger’s cheap plans.

Overview

With over 20 years of shared hosting and dedicated hosting experience, Home.pl remains a top choice for small businesses and large corporations in Poland. They serve 375,000+ customers and power over 50% of the websites in the country.

Features and Ease of Use

Home.pl hosting packages come with a good number of features. When you sign up, here is what you will get with your standard hosting account:

  • Dedicated IP address
  • MySQL, PostgreSQL and MSSQL databases
  • PHP, Perl, and Python scripting languages
  • Data restore
  • Email accounts
  • FTP access
  • Managed backup
  • Day-to-day support

In the admin panel, you will find the latest version of scripting languages such as PHP 5+, Perl, and Python. You will also get access to the Auto-installer software that lets you install and configure popular web apps such as WordPress or an e-store built on PrestaShop within minutes.

home-pl-main

I know how it feels like to lose key files and customer data. It’s a nightmare that could make or break your business. With Home.pl, that’s not going to happen as you have the opportunity to roll back modified files and restore any that you have deleted up to 3 days back.

Home.pl takes user-security seriously and that’s why they provide 24/7 protection for your website, email anti-spam, PC, and customer data. You can scan email servers for potentially harmful messages and remove any suspicious ones.

Home.pl has a modern panel that’s both clean and easy to navigate. Once you log in, you can access all the key web, domain, and email functionalities quickly. The site is mobile-friendly meaning you can manage different aspects of your account on your smartphone or tablet.  From setting up a new website and new email accounts to redirecting a domain, you can do so much on the go.

Pricing and Support

Home.pl offers three plans with a variety of features. Starter Hosting – the basic plan – comes with 50GB storage, 25 databases, email accounts, a CMS installer, and unlimited transfer. If you want more storage space and databases, you can try out Business Hosting. It comes with twice the storage space and databases of the basic plan in addition to the CMS installer, unlimited transfer, and email accounts.

The other plans Professional Hosting and Premium Hosting come with 500GB and 2TB storage space respectively in addition to SSH and all the features of the first two plans. The price is fair considering that the packages come with a range of features. You can upgrade or downgrade plans depending on your needs. All plans include 24/7 support and data backups.

Home.pl clearly understands the responsibility that comes with being the biggest web hosting service in Poland.  They have 200+ specialists comprising of sales advisors, technicians and admins who take care of sales, server issues, and hosting administration.

However, it is difficult to understand how a company that has diligently served customers for eight to ten years has no capacity to meet their support demands. I have a feeling they have invested more in infrastructure – which is a good thing – and forgotten the needs of existing customers.  Home.pl management seriously needs to re-think support and improve on service delivery if they want to compete with the big names in the industry.

I am not sure the 24-hour telephone support is guaranteed. You may find yourself waiting longer to get someone on the other end of the line. Some customers also complain that email response takes days. Seriously, no one should have to wait 2-5 days to get a response via email. If you need help urgently, I’d advise you to call the support team and not write them via email as it is the better support option.

Pricing

4.2

Comparison

How does home.pl match up to the competition?

Jump.BGCompare 4.9 Compare
HostingerCompare 4.9 Compare
home.plCompare 4.2 Compare
BluehostCompare 2.5 Compare

User reviews

Based on 15 reviews in 2 languages
1.1
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1.0
anonymus
Sweden
May 26, 2020
Terrible quality and customer service

I was their customer for more than 10 years. The level of service has degraded over time, customer support becoming more and more templatized and unhelpful. The claim of SLA is but a dream, as the provider can arbitrarily block IPs (potentially crucial for your business) claiming abuse, but are not willing to provide any evidence. Not worth the effort.

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1.0
Juan Perez
Spain
March 13, 2020
They are scammers!

They have made a rate change without notifying me, I have paid € 30 the first year and € 300 has been debited from my account the second year. I have requested a refund and they have told me that the promotion was for the first year, but at no time was I informed that the normal price was 10 times more !!! A disaster, I have not been given the option to cancel the service. SCAMMERS!

Bottom line on home.pl

Home.pl is a decent hosting service with a huge potential to grow larger only if they improve on their technical support services and offer better value for money.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Exceptional stability of servers
  • Free technical consultant
  • 247 helpline support
  • Comprehensive security

Cons

  • Slow email response
  • Vulnerable website builder
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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