We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure

Hive Hosting Review 2024 – Why Users Hate It

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Hive Hosting is an established web hosting company based in East Malaysia. The hosting vendor started its operations in 2000 offering basic shared hosting until 2003 when the firm acquired its own servers and began offering VPS, dedicated server solutions, and colocation services.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


Hive-Hosting-overview1Hive Hosting is a Malaysia-based hosting vendor offering an array of hosting services including shared web hosting, reseller hosting, domain name registration services, dedicated servers, VPS, colocation, and email solutions.

The hosting provider was established in 2000 under Filuren Network, its parent company. Filuren Network acquired its own servers in June 2003 making it possible for Hive Hosting to offer advanced web hosting solutions to its local and international customers. Today, Hive Hosting is on the list of the top thirty web hosting companies in Malaysia by market share.

Features and Ease of Use

Hive Hosting website hosting solutions come with the following standard features:

  • Fantastico 50+ free pre-installed scripts
  • One free domain name
  • DotNetPanel/WHM/cPanel control panel
  • Unlimited email accounts
  • PHP 4 support
  • Unlimited FTP & sub-domains
  • Unlimited MSSQL databases
  • Unlimited domain names

Hive Hosting servers are hosted in data centers located in Malaysia and the United States. The servers are monitored round the clock by its dedicated and experienced technical staff making sure the servers are always up. This is supposed to enable the vendor to deliver fast and reliable services to its customers. However, the reality is quite the opposite.

Hive Hosting servers crash often as a result of incessant overloading. This is perhaps because the servers don’t have the specs to handle the growing list of websites they host. Even customers with small websites such as blogs have complained of frequent server downtime. What’s more, outbound traffic is often a bit slow, which leads to slow website loading speeds.

Hive Hosting offers daily and weekly data backups. Daily backups are performed every midnight on the vendor’s internal servers while weekly backups are performed every weekend and stored on its external servers.

It’s worth noting that, Hive Hosting does not own the data its clients upload on its dedicated servers neither does it seek to have access to them. This leaves its customers with the freedom to “do whatever they want” with the servers. In addition, customers are responsible for their own hardware and data hosted on the vendor’s server racks.

Pricing and Support

Hive Hosting’s hosting plans are quite expensive. And given its slow and unstable servers, its packages are not worth what they are asking for. Prices are listed in Malaysian ringgit. The vendor’s hosting plans come with flexible monthly and annual billing cycles. Customers who subscribe to its annual hosting plans get a free domain name.

Hive Hosting offers a 30-day money-back guarantee for first time customers. The vendor does not offer any uptime guarantee, which is not surprising given the many hours of downtime that its customers have to contend with every month.


Customers can get in touch with this vendor via telephone, email, and ticketing system. Hive Hosting does not have a live chat. The vendor also notes that it its telephone number is for general inquiries only; it does not offer technical support over the phone.

Hive Hosting claims to offer round-the-clock technical support, but when I opened a ticket to inquire about its WordPress hosting, I never received a reply from the vendor. Moreover, the knowledge base provided by Hive Hosting is quite limited.



Hive Hosting Reseller Hosting
A free domain name is included with some hosting plans from Hive Hosting


How does Hive Hosting match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
Hive HostingCompareOur Score4.0Compare
Tailor Made ServersCompareOur Score2.9Compare


Hive Hosting is a noteworthy hosting vendor in Malaysia, yet it has failed to solve its incessant server issues that its customers have been complaining about for quite some time. This is, perhaps, why it has shied away from committing to an uptime guarantee. The vendor’s unresponsive support clearly shows that it has to somewhat neglected its obligations to its customers.


  • Does not claim ownership of its clients’ data in its dedicated servers
  • Offers daily and weekly data backups
  • 30-day money-back guarantee
  • Data centers in Malaysia and the U.S.


  • Servers crash often as a result of incessant overloading
  • Unresponsive support team

Enjoy daily and weekly backups via Hive Hosting
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
User reviews
Based on 1 reviews in 1 languages
User reviews are not verified
Write a Review
  • English (1)
Sort by
  • Newest
  • Oldest
  • Best
  • Worst
Reply to review
Visit Hive Hosting
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'hive-hosting', this, true, ReturnPopup );"
View 1 reply
View %d replies
Unresponsive support

Lousy customer service. Slow to respond to support or renewal service. Call not always answered, multiple emails are needed to get 1 reply. Their website has removed all new packages, may do not accept any new customers. Look somewhere else for better hosting.

Ian Tam Yee Yung, Malaysia
October 12, 2021
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
Hive Hosting Alternatives
Hostinger: Best Performance & Low Cost
Our Score
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
Our Score
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
Our Score
The best choice for hosting on a month-to-month basis
Read Review
Nexcess: Best Managed Hosting
Our Score
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
Best Speed & Uptimeimage

Great Hosting for a Great Price

Plus, get a FREE domain name and email