Reviews and expert opinion High Quality Hosting

Ranked 3133rd from 3425 Web Hosting
4.0
Features
4.2
Ease of Use
4.1
Support
4.0
Pricing
4.0
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
High Quality Hosting's website looks high quality but doesn't work quite correctly. While this company, which could actually be called "Onyx Hosting" seems to provide some impressive plans, I'd personally like to learn more about its provenance.

Overview

High Quality Hosting

High Quality Hosting is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Since starting its journey in 2005, High Quality Hosting (aka. Onyx Hosting) has provided customers with an array of hosting solutions, including shared hosting, VIP hosting (similar to virtual hosting), SSD hosting, and dedicated servers. Its very simple but modern Russian-language website is slightly dysfunctional in the sense that the navigation links don’t work.

Features and Ease of Use

Screenshot 2019-07-27 at 07.42.19

There are four shared hosting packages, four VIP hosting packages, five SSD hosting packages, and three dedicated server packages. The shared hosting packages come with:

  • 2 GB to 20 GB storage
  • Unlimited traffic
  • Unlimited domains
  • Unlimited POP3 accounts
  • Unlimited MySQL databases
  • PHP/CGI/CURL/SSI/SSH/Cron/cPanel/Zend/IonCube
  • Error pages
  • Mail forwarding and antispam
  • Backups

This host’s traffic balancing systems distribute traffic across several servers to spread the load, and RAID 1 disk mirroring helps protect you against disk failure. The DNS editing feature helps you protect yourself against DDoS attacks. You can also edit the .htaccess file to configure your website without having to edit server configuration files.

As an alternative to shared hosting, the VIP hosting is similar to VPS hosting but with higher configurations and fewer clients.

Pricing and Support

High Quality Hosting

Shared hosting plans are priced higher than the market average. You can pay for them on billing cycles from monthly to annually, but not all billing cycles are applicable to all packages. Payments can be made in U.S. dollars, Russian rubles, or Ukrainian hryvnia via WebMoney (WMZ), Yandex.Money, or credit card. There is a free hosting package that could afford you an opportunity to try the services before you buy them.

You can access the customer support helpdesk within a limited time window, and technical support 24/7, via contact channels that include email, ICQ, Skype, and a ticket system (requires registration). No telephone number is given, and my exploratory emails went unanswered.

A Free Domain is included when purchasing any hosting service from High Quality Hosting

Bottom line on High Quality Hosting

While its website looks modern, and its hosting plans seem perfectly serviceable, there’s something strange about High Quality Hosting. Everything from its web address URL to its Facebook account and Skype ID suggests that this company should really be called Onyx Hosting. While its domain is in Ukraine, and its website is in Russian, the Facebook page — which hasn’t been updated since 2017 — invites you to experience “Quality hosting in Canada.” Put simply; I’d feel better if I could be more sure about this provider’s provenance.

High Quality Hosting might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • 14 years of industry experience
  • Free hosting plan
  • Free test week
  • Various payment currencies

Cons

  • No live chat or telephone contact channels
  • Ambiguous company name and location
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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