Features and Ease of Use
GoodNet’s good value hosting comes with:
- 99.9% uptime guarantee
- Automated daily backups at a remote storage center
- Domain registration service
- Unlimited addon domains
- Let’s Encrypt SSL certificates
- Limited storage, but unlimited traffic
- PHP 5.2 – 7.2
- Unlimited FTP users
- Cron jobs
- Unlimited mailboxes with Webmail
While most hosting providers offer only the standard cPanel control panel to their users, GoodNet lets you choose between cPanel, ISPmanager, and DirectAdmin. That said, the popular cPanel might be the best choice for beginners (despite costing more) because of the sheer amount of information online to help you out. I should also say that the ISPmanager control panel doesn’t support the Let’s Encrypt SSL certificates or the Softaculous installer that cPanel does.
While the aforementioned one-click installer is available, there is no website builder, so you’ll need to look somewhere else for website-building assistance. At the other end of the expertise spectrum, developers of big projects might be interested in the ability to create unlimited FTP accounts, which will allow individual team members to upload files without having to ask for permission.
Pricing and Support
For each of the three control panels – cPanel, ISPmanager, and DirectAdmin – GoodNet offers four hosting packages: Mini, Start, Average, and Expert. The cPanel plans are more expensive than the counterpart plans for the other control panels, but they are still priced below the industry average.
You can save about 25% by opting for annual billing, but there is no money-back guarantee that might make you feel better about making this commitment. However, there is a 3-day test service that gives you a very short time to decide if this might be the host for you.
You can contact GoodNet by telephone, ticket, email, live chat, and Skype. I received a same-day email reply, and subsequently, I received immediate assistance via live chat.
It was slightly disconcerting that my live chat ended immediately after my first question was answered, but I put this down to a technical glitch. In any case, I was able to obtain additional information from the FAQ (knowledge base) and documentation pages.