Features and Ease of Use
EN Technologies is a full service company offering all of the usual hosting services. Its shared hosting plans come with these core features:
- 99.9% uptime guarantee
- Automatic backups three times per week
- Free .com domain registration
- Unlimited domains with all plans
- SSL support and certificates available
- From 5GB to 30GB disk space
- Unmetered premium data transfer
EN Technology owns its own data center, monitored 24/7 by on and off-site engineers, and located in Singapore. A great service in and of itself, EN Technologies also has a 99.9% uptime SLA for both its hardware and network.
There are several performance enhancing and website acceleration features included as standard in the shared hosting plans. The plans run on cPanel and CloudLinux, which means they’re stable and secure, with a virtualization environment to isolate individual accounts from excessive traffic use and malicious attacks. The disks are configured in RAID 10 and you’ll get 1024 MB RAM, instead of the industry standard 256 MB. There’s even a free Cloudflare CDN included.
The plans come with the beginner-friendly Softaculous, with more than 320 programs, and although it’s not on the website, there is a drag-and-drop website builder, SitePad. Also, after confirming with customer service, I can tell you there is support for PHP 5.6 to PHP 7.
After emailing support, I learned that the features include phpMyAdmin, remote SQL connections for development use only, SSH access (not shared hosting plans), and Cron jobs that are more than 15 minutes apart. The only programming language supported is PHP, so you won’t find advanced scripting languages such as Ruby or Python.
Pricing and Support
The plans are quite expensive, however you do get the benefit of a company that owns it own center, a solid uptime SLA, and decent resource allocations. All plans come with a free domain, though, you’ll still have the added cost of an SSL certificate, if required.
The plans range from one month to three years, with a steep discount when you purchase a longer term upfront. There’s a 14-day money-back guarantee, which helps you get started without too much risk.
For existing customers, you can contact support via live chat, email, and a ticket system 24/7, and pre-sales enquiries are either through a contact form on the website or by submitting an online ticket from 10:00 a.m. to 10:00 p.m. daily. Although it refers to a knowledge base on the main website, the link was broken when I visited the website.
I contacted support using the website contact form and received a detailed response within about 30 minutes. The operator answered all of my questions (and I had a lot!) in English.