Reviews and expert opinion Ember

Ranked 3266th from 3627 Web Hosting
4.0
  • Features
    4.0
  • Ease of Use
    4.0
  • Support
    4.1
  • Pricing
    4.0
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Swedish I.T. solutions company Ember offers Linux and Windows web hosting plans backed by a 24/7 support SLA. It's just a pity that the prices are high.

Overview

emberab main

With its focus on having uninterrupted operations, Ember aims to empower its clients with the right tools to help them make their businesses better. This Swedish solutions provider strives to develop good trust with its clients by providing personalized services. It offers web hosting services, VPS, dedicated servers, colocation services, domain registration, and more.

Ember’s website supports Swedish, but its client area supports twenty-three additional languages.

Features and Ease of Use

Screenshot 2019-08-24 at 06.29.44

Ember offers three hosting packages. The first two (W10 and W50) are fixed, whereas the final one (Wx) can be customized. You get the same resources whether you choose Linux or Windows as your operating system, and both of the predefined hosting plans provide you with:

  • 99.3% uptime guarantee
  • 10 GB to 50 GB disk space
  • 100 GB to 600 GB bandwidth
  • MySQL
  • Webmail
  • Daily backups

The content delivery network (CDN) provides not only improved page loading speeds but also enhanced protection against some kinds of cyberattacks. You also benefit from Anycast DNS (for resilience) and SpamAssassin (for email spam filtering). Ember invites you to supplement your hosting package with a Microsoft Exchange 2010 account.

Besides shared hosting, Ember offers several VPS packages, dedicated servers, and colocation packages.

Pricing and Support

Ember

Ember’s hosting packages are pricey (at around four or five times the average market price). They can be paid for in Swedish krona, U.S. dollars or euros on a monthly, quarterly, semi-annual, or annual basis via PayPal or credit cards. VPS packages can be paid for with Danish krone. There is no money-back guarantee and no trial period as far as I know, which shouldn’t be a problem if you sign up monthly.

Ember offers a 24/7 support SLA, and you can contact the customer support team by telephone or email. I received a reply within a couple of hours.

You can get remote support via TeamViewer (which is good), but there is no knowledge base (which is not so good).

Bottom line on Ember

Take a look at Ember if you don’t mind paying high prices for your Swedish hosting provider. While I was able to summon some pre-sales support (which isn’t always the case), there is some not-so-good news such as the low uptime guarantee.

Pros

  • Uptime guarantee (albeit low at 99.3%)
  • Customizable plans
  • SLA-backed 24/7 support
  • Remote support

Cons

  • Pricey plans
  • No money-back guarantee or trial period

For Linux or Windows hosting services from a Swedish provider, visit Ember.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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