EdgeVM is an American-based hosting company that specializes in merely VPS hosting and dedicated servers. It’s not clear when the company was founded but it has an established network of servers in San Jose, Miami, and New York City. The website is very limited in resources and is available in English and Chinese.
Features and Ease of Use
There are numerous different VPS hosting price plans offered by EdgeVM which vary in their specifications. However all these packages have some features in common, including:
- 24/7 email support
- Free OS installations and re-installations
- Instant upgrades
- Free password resets
- Both IPv4 and IPv6 addresses
EdgeVM is unlike most hosting companies as it provides minimum support. They only basically provide you with the necessary hardware required. Other than that, your on your own in setting everything up. In other words, if you’re still a beginner or looking for an all-in-one hosting solutions provider, then EdgeVM might not be the suitable answer for you.
Going with EdgeVM requires a little more hosting knowledge from you’re end in order to get your website up and running. If that’s available, then you have a pretty reliable VPS hosting and dedicated server provider.
Pricing and Support
There are four categories of server price plans offered by EdgeVM: Linux OpenVZ Server plans, Linux KVM Server plans, Windows KVM Server plans, and Storage Server Plans. Under each category there’s a range of plans that vary in storage, RAM, CPU, and bandwidth. Prices overall are cheaper than the average market, considering their limited services and there isn’t a money-back guarantee or a clear refund policy.
EdgeVM accepts all major credit cards and PayPal as their only payment methods.
Unfortunately support is very limited. First of all, there isn’t any knowledgebase section or tutorials on the website. There is, however, a very limited F.A.Q. section, which is not very helpful.
The only way to contact customer support is via email, and even in that case, I didn’t get a response at all. There isn’t a phone number available, support ticket, nor there’s a live chat support channel. Like I mentioned earlier, if you do subscribe with them, you’re on your own. In other words, it’s a “get it at your own risk” kind of deal.