DedicatedOnline is a U.S. based web hosting company with its head office in Delaware. Established in the first quarter of 2018, the hosting company offers server solutions that include dedicated servers, OpenStack VPS, and VMware VDS solutions. Its primary target is business enterprises in the United States, but it also has a significant market share in a number of countries such as Turkey, China, Spain, Thailand, the Netherlands, and South Korea.
Features and Ease of Use
DedicatedOnline server solutions come with the following standard features:
- IP addresses
- Multiple server locations
- SATA/SSD disk storage
- Either Linux or Windows OS platforms
- Up to 10TB monthly bandwidth
All DedicatedOnline web servers use Intel Xeon processors and come with a choice of either SSD/SATA storage drives. These servers are hosted in multiple data centers located in several countries, including Turkey, the Netherlands, South Korea, China, Thailand, and Spain.
Its VDS servers are only located in Turkey and the United States, and they are integrated with VMware virtualization technology for enhanced performance. With the OpenStack infrastructure, servers come with instant installation and can easily be re-installed and configured from the provided control panel or through access to the console.
DedicatedOnline dedicated server resources and delivery times vary according to the country in which they’re hosted. While in some locations, such as Turkey, you get up to 256 IP addresses, in other locations it’s not possible to get more than one IP address.
DedicatedOnline backs up its customer’s servers periodically, but excludes itself from any legal responsibility of its customer’s data in case of a disaster or hardware failure. That said, none of its server solutions include free SSL certificates.
Pricing and Support
In contrast with other vendors in the same niche, DedicatedOnline server solutions are somewhat standard. The plans come with several billing cycles, including monthly, quarterly, semi-annual, and annual subscriptions. Prices are listed in U.S. dollars.
At all account levels, DedicatedOnline does not offer a refund policy. In addition, although its servers are optimized for speed, the vendor does not seem to commit to an uptime network guarantee.
Customers can reach out to the DedicatedOnline customer support team via telephone, email, ticketing system, or live chat. Unfortunately, the DedicatedOnline knowledge base is empty and has no articles.