Reviews and expert opinion Code Orange

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Bangkok-based Code Orange offers hosting to web and marketing agencies from its orange-themed website. You have to commit for at least a year, but you get a dedicated account manager with the higher plans.


Code OrangeIf you are in a hurry, and just want the bottom line: for the same price as Code Orange you can get much better servers with 24/7 support with Hostinger, so why even bother?!

Code Orange has been providing hosting to web design, development, and marketing agencies in Thailand and Southeast Asia since 2002. It currently has more than 5,000 customers in 33 countries around the world.

Code Orange’s orange-themed website is available in English and Thai.

Features and Ease of Use

This company sells a small selection of hosting plans designed for agencies and their clients. As standard, the plans come with the following core features:

  • 99.99% uptime record
  • Automatic backups and managed restores
  • Domain registration available
  • Support for up to 60 websites
  • Free SSL certificates
  • Up to 500 GB HDD storage space
  • Unlimited monthly data use

Let’s first dig into the uptime. The vendor’s website makes a bold statement about its “four nines” 99.99% uptime record, which is backed by a monitoring system that automatically detects any downtime.

Next, let’s look at the storage space. Although the resource quotas are quite high (from 50 GB to 500 GB), we’re talking about traditional HDD storage rather than the more modern, much faster, and more reliable SSD storage.

One thing that Code Orange does do well is its automatic backups and managed restores. Depending on your plan, your backups will be retained for one, two, or three months, and the company will assist you with restoration. Code Orange also offers Code Assist, whereby it will work to fix your website if a plugin breaks or if there are bugs on your clients’ websites.

Pricing and Support

Since Code Orange is targeting agencies, its pricing is not as simple as with standard shared hosting providers. Put simply; you have to contact the company to request a quote for a package that meets your business needs.

Although hosting packages can be canceled and refunded in full within 30 days, domain names are non-refundable. If you’re a small agency with limited cash flow, you might be put off by the minimum annual commitment for all hosting plans.

24/7 customer service is available by chat (which wasn’t on the website when I visited it), telephone, and email. You also get a dedicated account manager with the highest plans. My exploratory email to customer services, to confirm the server locations, was answered the same day with an excellent explanation in English:

Code Orange


I’m glad that the one-to-one support is so good because there are no published self-support resources as far as I can see.



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How does Code Orange match up to the competition?

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Bottom line on Code Orange

Code Orange is has a clearly defined target market, and its products are well-designed to meet the needs of those customers. Agencies n Southeast Asia could find this to be a good choice of host as long as they’re willing to commit for at least a year.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Clearly defined product for its target market
  • Automatic backup and managed restore
  • “Code Assist” to help with bug fixes and plugin updates
  • 30-day money-back guarantee


  • No prices advertised on the website
  • No self-support resources
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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