Features and Ease of Use
When you sign up for ChinaHoster’s personal or business hosting packages, you will get a number of features such as:
- 99.9% uptime SLA
- Free domain registration with annual plans
- DNS management
- Automated daily backups
- One-click installer
- FTP accounts
ChinaHoster operates enterprise-grade servers with a 99.9% uptime SLA and China-optimized network, which is why it’s able to provide high-availability hosting at all levels. The company also has multiple DNS resolvers across different geographical locations, which ensures the correct servers are contacted when visitors from China, Hong Kong, and Taiwan access your website.
You can create a CMS website or e-store using the Softaculous one-click installer, which comes with over 50 apps. Alternatively, you can take advantage of the free Weebly website builder included in the personal and business hosting packages.
Anyone who signs up for the business hosting package also gets a free CodeGuard backup account, which is a three-in-one solution for website backups, monitoring, and restoration. In addition, business hosting customers will enjoy enterprise solutions such as SiteLock Website Security, Google Apps for Work, and more.
Pricing and Support
ChinaHoster’s personal and business hosting packages may seem expensive compared to those of well-known hosting providers like GoDaddy, Bluehost, and HostGator, but let’s not forget that this is a company that provides unrestricted access to a vast marketplace and is even ready to change your IP address without charging additional fees. For this reason, I feel the higher prices are justified.
There are a variety of billing cycles available: 1-month, 3-month, 6-month, 12-month, 24-month, or 36-month terms. You also get a 21-day money back guarantee, so you can try out the service risk-free. I recommend that you sign up for ChinaHoster’s free ten-day trial just to have a feel of available features.
The fastest way to get help is to start a live chat with ChinaHoster’s support agents, though you can also open a ticket or consult the knowledge base for answers to simple hosting problems. That said, my experience with ChinaHoster’s support staff has been less than impressive. I wrote their support an email inquiring whether they could help with GoDaddy to ChinaHoster website migration. 24 hours later, they still hadn’t responded.