Capnova is defined with four qualities: 99% customer satisfaction, 100% Finnish owned company, 19+ years of hosting experience, and a client base of over 4,174 customers. Currently, the web hosting company is listed among the top 30 largest web hosting companies in Finland with a market share of 1.74% and a user rating of 8.8/10.
Its offerings include shared web hosting, dedicated servers, VPS, and domain name registration services. The Capnova website is only available in Finnish.
Features and Ease of Use
Capnova web hosting solutions incorporate the following standard features:
- WHM/cPanel panel
- MySQL and PostgreSQL databases available
- HTTPS/SSL automatically enabled (Let’s Encrypt)
- Automatic anti-spyware
- DNS management
- Cron jobs for scheduled tasks
- Choosing the PHP version to use
- SSH access
Capnova data center services provide the safest and most secure location for its user’s IT equipment. With this vendor, customers get to host their hardware components into a state-of-the-art hardware hall with routers, switches and a cost-effective production environment for servers. Its data centers are located in Tampere, Finland.
Capnova provides its clients with technical expertise in the areas of installation, maintenance, and upgrades of their server infrastructure. By letting the hosting firm handle the dashing board for you, businesses can solely focus on their core day-to-day activities without having to worry about the status of their servers.
IPv4 and IPv6 addresses are standard with this vendor’s dedicated servers, and the servers also come with high-speed network connectivity of between 10 Mbit/s up to 1000 Mbit/s.
Moreover, its hosting services include optional operating systems: either Linux or Windows OS. The OS distributions incorporate a great list of freely selectable features such as PHP selection, MySQL databases, and support for HTML web pages.
It’s a delight for customers to know that Capnova performs daily automatic backups to help protect and secure its client’s website data. The backups are performed from a different server room providing even greater reliability.
Pricing and Support
Capnova web hosting solutions are not the cheapest in the Finnish market. However, the prices of the hosting plans include renewal fees as well as a domain name. Besides, the hosting packages only include two billing intervals: 3-month and 12-month payment options. Prices are listed in euros.
Some of Capnova’s website services come with 100% uptime guarantee, while others promise an uptime guarantee ranging from 99.9% to 99.99% depending on the plans customers decide to choose. All the same, the hosting firm does not provide a free trial period or any refund policy.
Capnova boasts of rapid customer service that comes across as fast and knowledgeable. It insists that it has a high response to customer’s inquiries solving up to 92.6% of the problems faced by its customers.
Potential clients can reach out to their support team via telephone, email or through a contact form. Unfortunately, this hosting company does not have a live chat or ticketing system.
My email query to this vendor’s support team went unanswered.
Also, the vendor is yet to put up a knowledge base section.