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Reviews and expert opinion Brainpulse Technologies

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Brainpulse Technologies is an Indian-based web hosting vendor with headquarters in New Delhi, India. This company’s hosting plans are quite expensive for the features and quality of the solutions they provide.

Overview

Brainpulse Technologies

Brainpulse Technologies is a hosting provider based in India. The company was started in 1999 and has since been growing steadily as a hosting vendor providing solutions like shared hosting, reseller hosting, dedicated servers, VPS, and cloud hosting. In addition to India, the company has a significant presence in other countries like the U.S., Brazil, Vietnam, and Australia.

Features and Ease of Use

Brainpulse Technologies web hosting solutions include the following standard features:

  • Microsoft SQL Server
  • SSL certificates
  • FTP Backup
  • Firewalls
  • Robust Control Panel
  • Secured MySQL Database
  • Redundant Power Systems

This hosting company operates in multiple data centers in the U.S., the U.K., and India. These data centers are Tier III Cisco certified and are supported by several internet bandwidth backbones ensuring high network availability. While they claim to have invested heavily in hosting infrastructure, many customers report incessant downtimes when using their VPS solutions.

Sometimes, the vendor’s virtual private servers can remain down for several days. Their servers are painstakingly slow and the service is not satisfactory. Perhaps their worst service offering is their email service. With a disastrous bounce rate of more than 75%, businesses looking to use this vendor’s email service must keep in mind the possibility that their IPs might be banned by Gmail and other email platforms.

Brainpulse Technologies offers 24/7 data backup and restore services. However, this disaster recovery solution does not cover complex file restorations while transferring data from websites with sophisticated databases. The website backup copies are stored for one month back. This is actually better than most other vendors with backup services that often store only up to 14 days worth of website backups. This hosting provider has an easy-to-use control panel giving their clients an impressive hosting experience that is not only easy to understand but also meets your requirements. Their hosting services use both cPanel and plesk control panels.

Pricing and Support

Brainpulse Technologies is quite expensive for the features and quality of solutions they provide. Although all of their services are offered in several currencies, prices for web hosting solutions are only listed in Indian rupees. The vendor offers a 30-day money-back guarantee to their clients who might not be satisfied with their services. Brainpulse Technologies provides a 99.9% uptime network guarantee with a compensation plan in the event of network downtime. While Brainpulse Technologies is big on written guarantees, the vendor is reported to breaks these promises with reckless abandon.

Clients can reach Brainpulse Technologies’ customer care via their telephone number, email, live chat available via Google Talk, Skype, and MSN chat. You can also contact them by submitting a support ticket. While this vendor claims to offer excellent 24/7/365 customer support, the reality is entirely different. Not only is their support team unprofessional, it also comes across as incompetent, rude, and unnecessarily confrontational. To somewhat alleviate that pain, their knowledge base is detailed with a blogging section that has quite a number of informative articles.

Pricing

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
5 GB
Unlimited
Unlimited
$1.75
15 GB
Unlimited
Unlimited
$2.92
Unlimited
Unlimited
Unlimited
$6.89
5 GB
Unlimited
Unlimited
$2.00
15 GB
Unlimited
Unlimited
$3.34
Unlimited
Unlimited
Unlimited
$7.66
Plan Name
Storage
Bandwidth
Number of Sites
Price
5 GB
Unlimited
Unlimited
$1.75
15 GB
Unlimited
Unlimited
$2.92
Unlimited
Unlimited
Unlimited
$6.89
5 GB
Unlimited
Unlimited
$2.00
15 GB
Unlimited
Unlimited
$3.34
Unlimited
Unlimited
Unlimited
$7.66
More Details

VPS Hosting

Plan Name
Storage
CPU
RAM
Price
100 GB
-
3 GB
$102.89
Plan Name
Storage
CPU
RAM
Price
60 GB
-
1 GB
$75.33
80 GB
-
2 GB
$88.19
100 GB
-
3 GB
$102.89
More Details

Dedicated Server

Plan Name
Storage
CPU
RAM
Price
250 GB
2 x 2.00GHz
2 GB
$135.00
250 GB
4 x 2.00GHz
2 GB
$173.00
250 GB
4 x 3.00GHz
2 GB
$192.00
500 GB
4 x 2.00GHz
4 GB
$278.00
500 GB
8 x 2.00GHz
4 GB
$365.00
500 GB
8 x 3.00GHz
8 GB
$471.00
500 GB
8 x 2.00GHz
8 GB
$530.00
500 GB
8 x 2.00GHz
8 GB
$575.00
500 GB
32 x 2.00GHz
16 GB
$712.00
Plan Name
Storage
CPU
RAM
Price
250 GB
2 x 2.00GHz
2 GB
$135.00
250 GB
4 x 2.00GHz
2 GB
$173.00
250 GB
4 x 3.00GHz
2 GB
$192.00
500 GB
4 x 2.00GHz
4 GB
$278.00
500 GB
8 x 2.00GHz
4 GB
$365.00
500 GB
8 x 3.00GHz
8 GB
$471.00
500 GB
8 x 2.00GHz
8 GB
$530.00
500 GB
8 x 2.00GHz
8 GB
$575.00
500 GB
32 x 2.00GHz
16 GB
$712.00
More Details

Cloud Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
60 GB
1000 TB
1 core
512 MB
$55.13
80 GB
1000 TB
1 core
1 GB
$69.83
100 GB
1000 TB
1 core
2 GB
$82.70
Plan Name
Storage
Bandwidth
CPU
RAM
Price
60 GB
1000 TB
1 core
512 MB
$55.13
80 GB
1000 TB
1 core
1 GB
$69.83
100 GB
1000 TB
1 core
2 GB
$82.70
More Details

Bottom line on Brainpulse Technologies

While Brainpulse Technologies makes big claims and commits to written contracts, it often fails to deliver on its promise. This brings to question how true the information it gives on its website is. I would recommend exercising caution prior to purchasing their services, and making sure you have all of the relevant details in advance.

Pros

  • Uses modern Tier III Cisco certified data centers
  • Modern security systems that include a RedGuard system
  • Offers a 30-day money-back guarantee
  • 99.9% uptime guarantee with a compensation plan

Cons

  • Servers go down quite often, sometimes for days
  • Unprofessional, incompetent, and rude customer support
Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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