Reviews and expert opinion Alibaba Cloud

Ranked 2195th from 3416 Web Hosting
Ease of Use
Server locations
Hong Kong
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Alibaba Cloud is the largest cloud provider in China and is one of the largest worldwide. Despite its size, its single web hosting solution is a little limited in terms of features.


Alibaba Cloud

Alibaba Cloud is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.

Chinese e-commerce giant Alibaba first launched its cloud computing business back in 2009 as Aliyun, which was later rebranded as Alibaba Cloud. With 18 data centers and more than 50 availability zones around the world, Alibaba Cloud has grown rapidly to cross the one millionth customer mark in 2017.  It is now China’s largest cloud provider, and one of the biggest cloud hosting companies worldwide.

Alibaba Cloud’s website is very sleek, informative, and available in several languages, including English.                  

Features and Ease of Use

Alibaba Cloud

Alibaba Cloud offers a broad and diverse range of enterprise-level cloud products and services such as elastic computing, database services, storage hosting, VPC networking, and domain solutions. Starting with its web hosting service, some of the key features are:

  • 5 GB web space
  • 30 domain names
  • 50 GB monthly data transfer
  • 30,000 monthly visits
  • PHP 5.3 – 5.5
  • Custom control panel
  • 99.99% uptime
  • Linux OS with Apache web server

One of Alibaba Cloud’s standout features is its widely dispersed worldwide network. However, its web hosting is available only in two regions: the U.S.A. (Silicon Valley) and Hong Kong.

Although Alibaba Cloud could be a good choice for personal blogs and small to medium-sized businesses, it doesn’t offer anything to set itself apart from the competition apart from its global infrastructure.

I’m slightly disappointed not to see more features from such a “big name” provider. Disk space is limited to 5 GB, and the custom control panel isn’t very user-friendly for an average (non-techie) user. On the plus side, you can host 30 domains on each account. There is no auto-installer, but you can still install popular CMS applications such as WordPress and Joomla.

Pricing and Support

Alibaba Cloud offers just one fairly priced web hosting plan but with slightly lackluster features considering the size of this company. 

The good news is that it offers more than 20 always-free products and a free trial that allows you to test 16 paid products. You can take advantage of the free trial(s) as long as you’ve been registered for less than a year, but beware that you have to enter payment details, so you could be charged if you don’t cancel the contract before the trial period ends.

Alibaba Cloud provides excellent support. There’s a very good knowledge base plus a forum and a helpful F.A.Q. section. Support channels include telephone and ticket support, and live chat. I was happy with the help I received when I tested the live chat channel:


Alibaba Cloud



Web Hosting

Plan Name
Number of Sites
5 GB
50 GB
More Details
Plan Name
Number of Sites
Moe Details

Bottom line on Alibaba Cloud

Alibaba Cloud is a versatile provider that capitalizes on its record-breaking data sorting abilities and server performance to offer a range of services for almost any sort of business. It also excels in mitigating DDoS attacks and processing high volumes of e-commerce transactions. However, its web hosting plan provides limited features compared with many competitors.

Alibaba Cloud might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Wide range of cloud services
  • Free trial
  • Live chat support
  • Global server network


  • Limited hosting services
  • Complex custom control panel
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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