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Reviews and expert opinionALAVPS

Mark HoldenMark HoldenWeb Hosting Expert

US-based hosting provider ALAVPS’s paid plans are expensive considering its limited resources and features. It offers a free plan with each of its services; however, the unavailability of its customer support and a lack of self-help options is frustrating. I’m not even convinced it’s a genuine hosting provider!

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Overview

ALAVPS

Headquartered in the U.S., ALAVPS offers a range of hosting services including, shared hosting, cloud VPS, VPS, and dedicated servers. It also provides domain name registration. It isn’t clear when this company was established or where it locates its data centers.

The ALAVPS website is straightforward and in English. However, it has some quirks. Several links, such as the terms of service and social media buttons, redirect to the homepage, and the live chat option doesn’t function.

Also, there is conflicting information about the hosting plans. For example, features such as the amount of disk space, bandwidth, and the number of hosted websites, are different in the shopping cart section than on the main website. These issues make me question whether ALAVPS is a genuine host. I wouldn’t recommend handing over your payment details without doing your own investigations.

Features and Ease of Use

ALAVPS offers three paid shared hosting packages (Standard, Advanced, and Extended) and one free plan (Basic).

The Basic plan comes with the least resources, including 1 hosted domain, 1 GB of disk space, 100 GB of bandwidth, 5 email accounts, cPanel, and weekly backups.

With the three paid packages, the disk space ranges between 3 GB and 8 GB (SSD), and the bandwidth is from 300 GB to 600 GB. You can host from 3 to unlimited domains and get from 15 to 45 email accounts. All three plans include the following standard features:

  • CDN
  • cPanel
  • Weekly backups
  • Website migration
  • SSL certificate
  • CloudLinux
  • 99.99% uptime guarantee

The cPanel control panel helps you facilitate task management on your website. However, to get other useful features such as Softaculous one-click application installer, a website builder, unlimited FTP accounts, and unlimited parked domains, you need to sign up for the most expensive package (Extended).

I suggest you look at this top web hosting comparison if you want to explore better and more cost-effective web hosting options.

ALAVPS also has a free VPS plan (VPS 1 Starter) and three paid VPS plans (VPS 2 Standard, VPS 3 Advanced, and VPS 4 Super) with a 100% uptime guarantee. The Starter package gives you 1 CPU core, 25 GB of SSD storage, 1 GB of RAM, and 1 TB of bandwidth.

Even though the paid VPS plans have slightly higher resources (up to 75 GB of SSD disk space, 4 GB of RAM, and 4 TB of bandwidth), the VPS plans are still basic when compared to the industry’s current standards.

Pricing and Support

Whether it’s shared hosting or VPS, ALAVPS’s prices are high, given its average features and resources. With shared hosting, you can choose to subscribe monthly, annually, or biennially. For the VPS plans, you can only subscribe on an annual basis. No setup fees are required, and all prices are in U.S. dollars.

It’s worth mentioning that the prices advertised on the website differ from the prices at the checkout, which is very confusing.

As well, my experience with ALAVPS’s support was awful. Even though the website has a knowledgebase section, it has no tutorials and FAQs.

ALAVPS

You can contact customer support via a ticket system, email, contact form, and phone number. There’s also a live chat option, but it doesn’t work. I tried all of the online support alternatives and got no answer.

Comparison

How does ALAVPS match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
ALAVPSCompare3.6Compare
BluehostCompare2.5Compare

User reviews

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Bottom line on ALAVPS

In my opinion, ALAVPS is underwhelming and overpriced. You’ll also be on your own as it doesn’t offer self-help resources and its customer support is unresponsive. If you want to give it a try, I advise you to sign up for any of its free plans or see our experts’ recommendations for the best web hosting servicesin the market today.

Pros

  • Free plans with different hosting services
  • SSD storage
  • 99.99% to 100% uptime guarantee
  • Free CDN and SSL

Cons

  • Poorly allocated resources and expensive plans
  • Unresponsive customer support
Mark HoldenMark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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