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Reviews and expert opinion Active Cloud

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Active Cloud wasn’t very active when it came to answering my pre-sales queries, and there were no self-support resources to fall back on. It’s a pity about this, and about the Latin placeholder text on the vendor’s website, because you could benefit from hosting in an Israeli Tier 3 data center.

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Screenshot 2019 11 20 at 17Israeli hosting company Active Cloud uses data centers located in Petach Tikva and Carmel (in Israel). It also has a private server farm in Moscow (Russia) that is linked directly into the Moscow Internet Exchange (МSK-IX).

Whether you want shared hosting, server colocation, cloud servers, virtual servers, dedicated servers, or cloud computing solutions, Active Cloud offers it all. Or does it? I’m not so sure since the Hebrew- and English-language website contains a lot of “Lorem ipsum” Latin placeholder text.

Features and Ease of Use

Active Cloud’s website advertises four Linux shared hosting plans, four Windows shared hosting plans (which can’t be bought), four server colocation plans, several VPS plans, and several dedicated servers. You can also get private cloud packages with the IaaS service.

Active Cloud’s four Linux shared hosting plans provide you with:

  • 1 to 10 hosted domains
  • Plesk Onyx 17 control panel
  • 500 MB to 10 GB storage space
  • 60 GB to unlimited monthly traffic
  • 1 to 10 MySQL databases
  • Free SSL certificate
  • 1 to unlimited FTP accounts
  • PHP 5.x and 7.x support
  • Daily backups

The three highest plans include a one-click installer for 300+ popular applications such as Joomla, WordPress, and phpBB, for content management, blogging, forums, and more. Once your website is up-and-running, you can use the Webalizer analysis software to view online logs and download raw log files.

Optional extras (at extra cost) include DDoS attack protection and disaster recovery as a service (DRaaS).

Virtual servers use KVM and VMware virtualization technologies, and you can look forward to 99.99% uptime availability (on average). Dedicated servers use RAID configurations for data redundancy and improved performance.

Pricing and Support

Priced monthly in Israeli new shekels, Active Cloud’s shared hosting plans are pricey, but you can’t actually buy them online without requesting a quote.

You can try contacting the company by telephone, email, WhatsApp, or online contact form. Despite support supposedly being 24/7, my pre-sales contact form submission received no response. And if you’d like to try supporting yourself, you’ll be disappointed to discover that there are no self-support resources.

Screenshot 2019 11 20 at 17.30.00




How does Active Cloud match up to the competition?

Active CloudCompare4.0Compare


Israeli hosting company Active Cloud shouldn’t be confused with a Belarusian hosting business of the same name. The two companies don’t really compare because this one doesn’t let you purchase plans online, and it’s hard to contact the company (at least for me). I’m also put off by the plethora of Latin placeholder text that appears on the English language website.


  • Nine years of industry experience
  • Tier 3 datacenters
  • 99.99% average uptime availability (for VPS)
  • Complete integration, infrastructure, and other I.T. solutions


  • Pricey plans
  • Poor pre-sales support

For Israeli hosting, try Active Cloud.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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