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WestHost Review 2024 – Does It Live Up to the Hype?

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

WestHost was established in 1998 with a mission to empower customers just starting out to effectively launch and maintain their businesses online. Today, they continue with their commitment to delivering innovative web hosting to small, medium-sized, and large businesses in many countries across the world.

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Overview

WestHost has been delivering web hosting services to customers in the United States, Canada, India, Brazil, the United Kingdom, and many other countries since 1998. The vendor believes in empowering their customers to grow their enterprises on the web through high-quality hosting service offerings. Under the umbrella of parent hosting company UK2, WestHost is able to leverage on the combined hosting infrastructure of multiple providers to offer their clients exceptional services at inexpensive rates. With over a million domains registered on their service, WestHost’s presence in the web hosting space is clearly noteworthy.

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Features and Ease of Use

WestHost offers web hosting solutions in public clouds. Their hosting plans are designed with an array of features and boatload of resources that make each of them incredibly worthwhile. Some of the typical features you will find in a WestHost shared hosting plan include:

  • Unlimited email accounts with 10GB storage each
  • US-based support
  • A minimum of 50GB disk space
  • A minimum of 1TB bandwidth
  • Website builder
  • Database storage
  • cPanel
  • Free setup

The features that make WestHost a cut above the rest in this industry include:

  • Host multiple websites – Most of WestHost’s plans (with the exception of their Personal Hosting plan) allow you to host an unlimited number of websites on their shared servers, essentially reducing the money you would need to spend on hosting.
  • Super-fast installation and deployment – WestHost has designed their platform to allow users to set up and use applications in a single click, saving you lots of time.
  • Several storage and bandwidth options – WestHost offers a wide range of storage and bandwidth options to accommodate businesses of any size or complexity.

Pricing and Support

Given the many features included in their hosting packages, WestHost’s rates are extremely fair in my opinion. You can choose to pay for your subscription on a monthly basis, an annual basis, or every two or three years. The longer you subscribe for, the higher the discount WestHost will offer you. This vendor does not offer any free hosting plans, nor does it have a free trial period. However, there is a 30-day money-back guarantee for shared hosting so you can check out their platform risk-free.

WestHost’s support is pretty standard. The company has a 24/7 live chat option where you can directly talk to their support team, as well as a knowledge base to get you acquainted with the hosting platform and how to get around most of the challenges you’re likely to come across. There’s also a toll-free number you can reach them at. WestHost provides a number of email addresses through which you can get in touch with specific departments. In my experience, WestHost’s technical support is polite and resourceful, but it can take some time to get a response back, especially if your issue is complex.

4.5

Pricing

Comparison

How does WestHost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1WestHostCompareOur Score4.5Compare
1Go4HostingCompareOur Score2.4Compare

WestHost REVIEW: BOTTOM LINE

WestHost provides high-quality website hosting solutions. With over one million websites registered and many clients acquired over a two-decade period, there is no doubt that their hosting solutions are quite remarkable.

Pros

  • Powerful data centers located around the world
  • 30-day money-back guarantee, no questions asked
  • Polite and resourceful customer support team
  • User-friendly, perfect for beginners

Cons

  • Support delays when dealing with complex hosting issues
  • No free hosting or free trial period
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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run, don’t walk from westhost

Their customer service is a joke. Each chat with customer support yields a new and novel (and usually ineffective) solution to a problem. One comes away from interactions with support feeling that management thinks of support as a cost center. Even if they paid you, it wouldn't be worth it to use these folks.

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Bob, USA
March 09, 2024
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