Features and Ease of Use
TetraHost provides comprehensive products with an incredible range of features including:
- 99.9% uptime guarantee on all web hosting packages
- 24/7 technical support
- 30-day money-back guarantee on all packages
- Weekly website backups
- Unlimited addons
- Unlimited MySQL databases
- Free website migration services
- Attracta SEO plugin
There are four web hosting plans that start you off with 1 GB disk space, 512 MB RAM, 30 GB bandwidth and one CPU Core. You can go up to 50 GB disk space, unmetered bandwidth, 4 GB RAM and 4 CPU Core.
All hosting is provided on enterprise-class servers with a fast and redundant network to ensure a hassle-free web hosting experience with a 99.9% uptime guarantee. The SSL-secured servers are backed up using R1Soft.
I like the fact that this vendor provides you with the most recent version of the very user-friendly WHM/cPanel control panel to manage your hosting in multiple languages. The bundled Softaculous auto-installer lets you run 300+ installation scripts.
You can quickly and easily create and publish your website using the free RVsitebuilder.
Pricing and Support
TetraHost’s hosting plans are pretty expensive for the resources you get– especially disk space. Other hosting companies will typically give you unlimited disk space (or so they say) for the same price. You do get unlimited multi-domain support with the entry-level plan, but no free domain.
You have the option to pay for plans in Bangladeshi taka or U.S. dollars on either monthly or annual billing terms. Payment can be made through PayPal, bKash, bank transfer, Payza, iPay, or even by sending cash in the post.
You can get 12 months for the price of 10 if you sign up for an annual agreement, and you can take advantage of the 30-day money-back guarantee if you change your mind within the first month.
24/7/365 support is provided by telephone, tickets, live chat, and instant messaging. For self-support, the knowledge base won’t be much use because it contains only five articles. However, I was pleased with the responses I received when I tested the live chat support: