Features and Ease of Use
Some of the standard features you can expect to find in TechScape hosting packages include:
- cPanel control panel
- Auto-install web app
- Web-based email
- MySQL databases
- FTP access
- DNS/MX manager
TechScape uses servers powered by the latest technology to ensure the delivery of high-quality hosting services to its customers. The Unix operating system is underpinned by Hyper-Threading Technology that allows Intel Core processors to run multiple threads to improve the overall performance of the system.
TechScape’s hosting packages include the basic Cyberstand package (with 1GB monthly data transfer and a mere 1MB disk space) and the premium Corporate package (with unlimited data transfer, SSH access, bandwidth of up to 10 Mbps, and unlimited emails). In addition, all packages include CGI, PHP, WAP, SSI, DHTML access, and email backup services.
This vendor also has a backup plan just in case anything happens to its primary servers. It includes remote backups performed every day. However, in case of data loss, they can only restore the last backup that was taken and only up to a maximum of 5 GB data.
Pricing and Support
TechScape’s hosting plans (priced in Indonesian rupiah) are well within the price range of other Indonesian hosting companies. Customers pay monthly. Negatively, there is no refund policy and no uptime guarantee.
Customers can use several communication channels to contact the company: email, live chat, a ticketing system, and a toll-free Indonesian telephone number. The support team is highly responsive, and I received an email reply from them in less than 12 hours, albeit half in Indonesian:
The TechScape website includes a set of FAQs and a small set of articles, but no formal knowledge base as far as I know.