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Site5 Review 2024 – Does It Meet Our Standards?

Gerald Osuka Gerald Osuka Web Hosting Expert

Site5 provides everything you would expect from an experienced hosting provider, but its plans don’t come cheap.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


site5 mainSite5 is an American web hosting provider with more than 19 years of experience in the online hosting industry. It provides its broad customer base with a variety of hosting options from servers located in Dallas, U.SA.

Site5’s website is available in English.

Features and Ease of Use

site 5 1

Site5 offers web hosting, reseller hosting, and fully managed VPS solutions. With the web hosting solutions, you will benefit from:

  • 99.9% uptime guarantee
  • Unmetered disk space
  • Unmetered bandwidth
  • Free website migration
  • Nightly backups
  • SSL certificate included when you purchase a dedicated IP

MySQL databases are supported, plus several programming languages including multiple PHP versions, Perl, Python, Ruby on Rails, and MySQL.

Depending on the kind of hosting you choose, you will be able to manage it via various control panels including cPanel/WHM, Backstage, SiteAdmin, and MultiAdmin. Hosting also includes the Softaculous one-click script installer that makes it easy for you to install popular applications including e-commerce shopping carts such as CubeCart, osCommerce, and Zen Cart.

Hosting plans operate on a dependable server infrastructure that features servers equipped with (at least) Dual E5-2630 Sandy Bridge processors, eight cores, 64 GB RAM, and RAID-10 protected hard disks.

Pricing and Support

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Site5’s hosting plans don’t come at pocket-friendly prices, but the three hosting plans do come with unlimited storage space and unmetered bandwidth, and the entry-level plan allows 10000 visits.

The advertised monthly prices are based on a biennial billing cycle, so you’ll either end up paying more than advertised or will have to rely on the 45-day money-back guarantee to get you out of your commitment to a two-year term. You can pay for plans via PayPal or credit/debit card.

Site5 will migrate your existing website for free, and you can get a free SSL certificate when you purchase a dedicated IP address. You can also buy SSL certificates on the billing page.

For self-support, Site5 provides a comprehensive knowledge base containing 560+ articles. Site5 also advertises 24/7 support that you can access via telephone, email, or live chat. I was pleased with my interaction via the live chat support system on a Saturday.




How does Site5 match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Site5CompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare


Site5 is an American web hosting provider that has been in operation for more than 19 years. It offers web hosting, reseller hosting, and fully managed VPS plans.


  • Comprehensive knowledge base
  • Responsive live chat support, even at weekends
  • Unmetered bandwidth and disk space
  • 45-day money-back guarantee


  • Expensive web hosting plans
  • Only American servers

Get your site hosted by experienced host Site51.
Gerald Osuka Gerald Osuka
Gerald is a writer and specialist in WordPress and SEO. He is also a technology enthusiast with skills in JavaScript, HTML5, and CSS. You’ll occasionally find him drawing or reading novels in his free time.
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Avoid site5 at all costs

Site5 is well known as one of the worst website hosting providers on Earth. Just Google "Site5 Reviews" Gerald Osuka the author of this work of fiction should get a new job because he knows nothing about Wordpress hosting. I have had them knock out my client's Email for six days due to them moving servers, their customer support is only via Livechat in India, they don't reply to their email support, and the Livechat employees have no clue what they are doing

Mark, Ireland
July 20, 2022
A score of 4.1 – are you serious?

This review needs looking at. Site5 has appalling customer service. The agents can't understand English, there is no phone support, you can't liaise with the same person, they charge exorbitant rates for an SSL certificate, they stuff up simple things and your site goes down for hours - need I go on? I recently changed hosts to GreenGeeks and it's the best decision I ever made (I have no affiliation with GreenGeeks whatsoever). When I initially joined Site5 many years ago, they had great service, fantastic techies, servers in multiple countries, etc, but this all went down the drain when they were bought out (this is well-documented; I won't go into it). If I could give them no stars, I would. My advice to anyone who is looking for a host - avoid Site5 at all costs. It will end up costing your time, stress, effort and money. Any other host would be better.

Mike, Australia
February 28, 2021
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