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ServerGuy Reviews 2024 – Believe in the Uptime Guarantee?

Mark Holden Written by: Mark Holden

Based in India, ServerGuy is a hosting platform for WordPress, Magento, and WooCommerce. It also sells self-managed cloud servers and dedicated servers. With a 99.9% uptime guarantee and 24/7 customer service, you’ll pay a premium for the plans, but the support is top-notch.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

serverguy features1

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Founded in 2009, ServerGuy is an Indian company specializing in managed hosting for WordPress, Magento, and WooCommerce. With more than 5,000 “happy customers,” ServerGuy has servers in the U.S., India, the U.K., Netherlands, Singapore, and Australia.

The ServerGuy English website is very sleek, fun, and easy to browse. All prices can be viewed in more than one currency, including U.S. dollars.

Features and Ease of Use

ServerGuy offers a range of managed hosting plans, all of which come with the following core features:

  • 99.9% uptime guarantee
  • Daily backups retained for a week
  • Free built-in SSL certificate
  • Up to 100 GB SSD disk space
  • Unlimited CDN bandwidth

As this is a fully managed hosting service, ServerGuy will handle all technical hosting tasks such as configuring and maintaining your servers, cloud security, and data backups.

You’ll also get a range of performance-enhancing features such as PHP 7 support, Redis, NGINX, Memcache, and Cloudflare CDN. ServerGuy claims that with its “super-fast servers,” your website will load in less than two seconds.

Higher-tier plans include the Sucuri Web Application Firewall (WAF) and a staging environment to test out new features or redesign your website. If you’ve already got a website, ServerGuy’s team will move it over to its platform for free.

There’s an industry-standard 99.9% uptime guarantee, backed by compensation in the event of excessive downtime. Plus, ServerGuy checks your website every 60 seconds for disruption in service. Within 10 minutes, experts will be working to find and fix the issue.

ServerGuy offers a range of base plans for WordPress, Magento, AWS, and Digital Ocean. Should none of these fit your requirements, however, you can always contact the team to configure a package specifically for your company.

Pricing and Support

ServerGuy’s prices are premium, but considering this is a fully managed service with many features, I think it’s value for money. There are detailed case studies on how ServerGuy has helped other companies reduce their hosting costs in the long run.

With managed WordPress hosting, you have the option to choose between monthly or annual billing. For dedicated servers, you can subscribe on a monthly, quarterly, semi-annual, or annual basis.

There’s no money-back guarantee for the month-to-month hosting plans; however, due to these contracts’ flexible nature, you can always cancel after the month is up.

Customer service is available 24/7 via phone, email, ticket, and live chat. There are also multiple offices worldwide. If you’d like to research solutions on your own, there’s a knowledgebase that contains a few useful articles and a blog on the website.

serverguy knowledgebase

I contacted customer service via live chat mid-morning GMT on a weekday. The operator picked up straight away and answered all of my questions. He was helpful and friendly, apologizing for the “long wait,” which in reality was less than one or two minutes.

ServerGuy-overview3

A free domain name is included with some hosting plans from ServerGuy

Comparison

How does ServerGuy match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1ServerGuyCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

ServerGuy REVIEW: BOTTOM LINE

ServerGuy has been providing quality managed hosting since 2009. While you’ll pay a premium for these services, ServerGuy’s high standards of service mean you can worry less about speed, security, and website optimization and focus more on building your website or eCommerce portal.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Superb customer service available 24/7
  • 99.9% uptime Service Level Agreement
  • Choice of Magento, WordPress, AWS, or Digital Ocean
  • Offices and data centers around the world

Cons

  • Premium price point on the plans
  • No free trial
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Excellent Support and Upgradation to latest stack

Well, the prices are premium but worth going for. After using their managed services for the past few years, I found them full-featured and reliable for me. I never had a problem with them because their support team constantly updated me about any issue. I truly recommend their managed services.

1 avatar
Vinay Shamra, India
March 10, 2021
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