To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.
Founded in 2009, ServerGuy is an Indian company specializing in managed hosting for WordPress, Magento, and WooCommerce. With more than 5,000 “happy customers,” ServerGuy has servers in the U.S., India, the U.K., Netherlands, Singapore, and Australia.
The ServerGuy English website is very sleek, fun, and easy to browse. All prices can be viewed in more than one currency, including U.S. dollars.
Features and Ease of Use
ServerGuy offers a range of managed hosting plans, all of which come with the following core features:
- 99.9% uptime guarantee
- Daily backups retained for a week
- Free built-in SSL certificate
- Up to 100 GB SSD disk space
- Unlimited CDN bandwidth
As this is a fully managed hosting service, ServerGuy will handle all technical hosting tasks such as configuring and maintaining your servers, cloud security, and data backups.
You’ll also get a range of performance-enhancing features such as PHP 7 support, Redis, NGINX, Memcache, and Cloudflare CDN. ServerGuy claims that with its “super-fast servers,” your website will load in less than two seconds.
Higher-tier plans include the Sucuri Web Application Firewall (WAF) and a staging environment to test out new features or redesign your website. If you’ve already got a website, ServerGuy’s team will move it over to its platform for free.
There’s an industry-standard 99.9% uptime guarantee, backed by compensation in the event of excessive downtime. Plus, ServerGuy checks your website every 60 seconds for disruption in service. Within 10 minutes, experts will be working to find and fix the issue.
ServerGuy offers a range of base plans for WordPress, Magento, AWS, and Digital Ocean. Should none of these fit your requirements, however, you can always contact the team to configure a package specifically for your company.
Pricing and Support
ServerGuy’s prices are premium, but considering this is a fully managed service with many features, I think it’s value for money. There are detailed case studies on how ServerGuy has helped other companies reduce their hosting costs in the long run.
With managed WordPress hosting, you can choose monthly or annual billing. For dedicated servers, you can subscribe monthly, quarterly, semi-annually, or annually.
There’s no money-back guarantee for the month-to-month hosting plans; however, due to these contracts’ flexible nature, you can always cancel after the month is up.
Customer service is available 24/7 via phone, email, ticket, and live chat. There are also multiple offices worldwide. If you’d like to research solutions on your own, there’s a knowledgebase that contains a few useful articles and a blog on the website.
I contacted customer service via live chat mid-morning GMT on a weekday. The operator picked up straight away and answered all of my questions. He was helpful and friendly, apologizing for the “long wait,” which in reality was less than one or two minutes.