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Profihost Review 2024 – Is It Really the Best?

Mark Holden Written by: Mark Holden

Profihost is a German-based hosting provider that has been in business since 1999. They focus primarily on managed hosting plans and have a staunch Made in Germany focus.

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Overview

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Profihost are a proudly German hosting company. They’ve been in business since 1998, have almost fifty employees, and work with 15,000 clients. Their website is available in German.

Features and Ease of Use

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As Profihost have a focus on managed hosting services, here are the core features of the managed hosting packages:

  • Data backup included in plans
  • Domain registration available at extra cost
  • Unlimited add-on domains and 500 subdomains
  • Free Let’s Encrypt SSL certificate
  • 50GB SSD storage space
  • Unlimited data transfer

Profihost are very proud to be “made in Germany.” Their data center is located in Germany, uses 100% green energy, and meets German data protections laws, as well as the technical standards of the Federal Network Agency. So, customers can be reassured that their data is being handled in a way that meets strict German compliance laws.

They don’t offer an uptime guarantee, however, they carry several certificates from industry organizations such as Alliance for Cybersecurity, Trusted Shops, Trusted Cloud, and Cloud Services Made in Germany, for the security and quality of their services.

They only provide one package of managed cloud hosting, although they also offer managed servers, managed clusters, root servers, and root clusters. The Managed Cloud Hosting plan includes 50GB SSD storage (good news for disk read/write times), unlimited data transfer, unlimited domains, 500 email accounts, and 500 subdomains.

Not only are they generous when it comes to the resource levels, they also provide a good range of features primarily suited towards advanced users and developers. They provide SSH access and Cron Jobs to ensure your website runs optimally, support for PHP versions 5 through 7.2, as well as Perl and Python. The plan comes with ten databases, MySQL and MariaDB, and phpMyAdmin.

Pricing and Support

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In terms of a managed hosting plan, the price offers very good value for money. The resource levels are high and they include plenty of value added features geared towards advanced website owners. It’s worth noting that domain registration is an added cost and there is a setup fee roughly equivalent to one month of hosting, while SSL certificates are included.

You can choose to buy their shared hosting plans for one, three, or twelve-month terms. But keep in mind that there is no discount for purchasing a longer term. During checkout, you have the option to upgrade from a free Let’s Encrypt SSL certificate for an additional cost. All plans come with a 30-day free trial.

As they sell managed hosting, you’d expect them to have 24/7 customer service, so I was a little surprised to find that technical support is only available from Monday to Friday 8:00 a.m. to 6:00 p.m. They do have 24/7 monitoring of the hosting services however that’s pretty standard, even in unmanaged hosting plans. General support is available by telephone, email and, for traditional customers, fax, Monday through Friday from 8:00 a.m. to 6:00 p.m.

Comparison

How does Profihost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1ProfihostCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

Profihost REVIEW: BOTTOM LINE

Profihost began life as a sole proprietorship in 1998 and has since scaled to 50,000 domains in 2007 and 100,000 by 2013. Along the way, they’ve won numerous business awards, gained industry certifications, and held true to their vision of a 100% made in Germany brand.

Pros

  • Sensibly priced for a managed hosting package
  • Monthly plans available
  • Ideal for Germany based customers
  • Expert-friendly features

Cons

  • Limited customer service hours
  • No live chat available on the website
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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