Reviews and expert opinion PowerHost

Located in Santiago, Chile, data center and hosting company PowerHost provides server housing, dedicated server hosting, VPS hosting, and website hosting. The data center is one of the best connected in Chile, and it was the first facility to have four gigabits of connectivity.

PowerHost’s website is in Spanish.

Features and Ease of Use

PowerHost’s I-POWER (or iPower) hosting plans are aimed at businesses that need fast and stable hosting.

The entry-level hosting plan includes 2,500 MB of disk space, five databases, 20 email mailboxes, and two additional domains. The premium SSD hosting gives you 12.5 GB of SSD disk space, unlimited databases, 60 email mailboxes, and 10 additional domains.

All iPower plans feature unlimited monthly traffic as well as:

• 99.9% uptime guarantee
• SSD with some hosting plans
• Weekly data backups
• cPanel
• Unlimited traffic with VPS
• 24/7 customer support for VPS

Cloud VPS hosting plans are built around a SAN storage network and include 24/7 customer support. Virtual server plans start with one vCore, 1 GB of RAM, and 50 GB of storage. These levels increase with higher plans, up to 10 vCores, 12 GB of RAM, and 250 GB of storage.

PowerHost’s data center has the capacity to house 2,700 servers, and it has a 4 Gbit redundant connection to the major carriers resulting in a 99.98% rate of first-level connectivity. Backup power can keep the data center operating for 21 days of continuous operation in the event of an outage, and for fire protection, an Inergen gas system can consume all the oxygen in the building within a matter of seconds. The facility is protected by an electric fence, more than 40 security cameras, and 24-hour monitoring.

Pricing and Support

PowerHost’s plans don’t come cheap, with the entry-level hosting plan costing more than twice the cost or comparable Chilean plans. However, some customers might consider that you get what you pay for with this company’s top-notch data center facilities.

Hosting plans come with yearly contracts and can be paid for via bank transfer, credit card, PayPal, or Servipag.

24/7 customer support can be accessed via telephone for VPS and higher plans. Simple website hosting customers can receive support via the online tech support form. Unfortunately, I received no response when I raised a test support ticket. For self-support, PowerHost provides an FAQ page: