Features and Ease of Use
iWV offers both cloud and dedicated server hosting. Instead of taking the usual route of offering pre-configured packages, iWV has chosen instead to offer completely customizable hosting packages tailored to the specific needs of your business.
For example, if you choose to go for the cloud hosting service, you use a set of on-screen sliders and checkboxes to specify your required computing power, RAM, storage, operating system (Windows or Linux), network type, and backup/firewall options. At the end of the process, you are invited to contact the sales team for a quote. I would have preferred it to calculate a final price according to the choices you made.
This sales model has good points and mad. On the one hand, you can tailor a package precisely to your needs. On the other hand, you need to know exactly what you want, or you have to rely on a sales rep to figure it out for you.
Don’t expect all the basics like domain registration or SSL certificates out-of-the-box, but you can expect Acronis backups, a built-in CDN, and DDoS protection. This provider’s SLA assures 100% uptime, and if you decide to go for a dedicated server, you can expect any faults to be fixed at no cost to you.
Pricing and Support
As previously mentioned, iWV does not offer any pre-made packages, so you always have to contact the company for a custom quote. However, you can modify your requirements and change your plan at any point subsequently.
The prices are surprisingly good, and you can choose your own billing term (as long as its at least a year).
iVW’s cloud hosting service comes with 24/7 monitoring and support, and every dedicated server comes with your an iWV account management and technical support team that is available around the clock.
A Singapore telephone number is displayed clearly at the top of this vendor’s homepage, and you can also contact the company via email. Because the business model is focused on generating custom quotes for customers, you’ll find that this provider is quick to respond to queries.
For self-support, there is an impressive set of video tutorials: