Reviews and expert opinion IoxHost

Ranked 644th from 1974 Web Hosting
4.3
Jackie Goldstein
Jackie Goldstein
Web Hosting Expert
IoxHost is based in the U.K. It has been in business since 2009 and offers a nice selection of hosting services using U.K based servers.

Overview

IoxHost

IoxHost is a U.K. based website hosting provider. It was founded in 2009 with the aim to provide affordable, good quality hosting to small and medium sized businesses. It has many positive customer reviews, as well as a good sized social media following. Its website and support are in English.

Features and Ease of Use

ioxhost 1

IoxHost sells a full suite of hosting services including shared hosting, reseller hosting, dedicated servers, collocation, domain registration and SSL certificates. As standard, its shared hosting plans include the following features:

  • Regular remote backups
  • Domain registration, free except for base plan
  • 5, 10, 25, or unlimited add-on domains
  • SSL certificates available at extra cost
  • From 2GB to 35GB disk space
  • From 20GB to 250GB bandwidth limits

IoxHost has servers located in a U.K. data center, with an uninterrupted power supply, 24/7 monitoring, and 100MBit/s to multiple 10Gbit/s connectivity available for clients. It’s not clear what the uptime average is, however, client reviews do state they’ve experienced 100% uptime. Also, independent speeds tests have shown the IoxHost network to be the fastest network in the U.K., and third fastest network in the world. It also commits to never overselling its server space.

IoxHost uses robust Dell and SuperMicro servers for high performance and reliability. Also, customers all have access to cPanel, which is a widely used control panel for its ease of use, compatibility, and reliability. All shared hosting plans come with a premium version of Softaculous one-click installer, with over 300 programs included.

There are four packages of shared website hosting available: Small, Medium, Large, and Deluxe. The packages range from 2GB disk space, 20GB bandwidth, and five add-on domains, to 5GB disk space, 50GB bandwidth, and ten add-on domains, to 15GB disk space, 1000GB bandwidth, and twenty-five add-on domains, to 35GB disk space, 250GB bandwidth, and unlimited add-on domains respectively.

All plans come with unlimited MySQL databases, phpMyAdmin, website statistics, and Google Adwords credit. There’s no website building tool, nor is there support for advanced coding languages such Ruby, Python, Javascript, and so on.

Pricing and Support

Compared to some larger, international companies, the prices are quite high. However, for a U.K. provider with servers located in the U.K., the prices are satisfactory. SSL certificates are an added cost on all plans, while domain registration is free for annual plans, excluding the base plan.

Plans can be bought in one, three, six, and twelve month plans, with the monthly price quite steeply reduced for longer term contracts. There is a no questions asked 30-day money-back guarantee on all shared and reseller hosting plans.

To get support, you can contact the support team by ticket or telephone. There’s also a customer portal, although it’s only for logged in existing users, so it’s hard to tell whether there is more support e.g., a knowledge base, live chat, and so on, available. I find it a little lacking that the business hours are not advertised, however, they do claim an average twenty minute resolution (not response) time on tickets.

Pricing

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
2 GB
20 GB
5
$2.60
5 GB
50 GB
10
$5.22
15 GB
100 GB
25
$13.07
35 GB
250 GB
Unlimited
$20.92
Plan Name
Storage
Bandwidth
Number of Sites
Price
2 GB
20 GB
5
$2.60
5 GB
50 GB
10
$5.22
15 GB
100 GB
25
$13.07
35 GB
250 GB
Unlimited
$20.92
More Details

Reseller Plan

Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
2 GB
20 GB
cPanel
Unlimited
$3.91
5 GB
50 GB
cPanel
Unlimited
$7.84
20 GB
200 GB
cPanel
Unlimited
$19.61
50 GB
450 GB
cPanel
Unlimited
$32.70
Plan Name
Storage
Bandwidth
Panel
Number of Sites
Price
2 GB
20 GB
cPanel
Unlimited
$3.91
5 GB
50 GB
cPanel
Unlimited
$7.84
20 GB
200 GB
cPanel
Unlimited
$19.61
50 GB
450 GB
cPanel
Unlimited
$32.70
More Details

VPS Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
25 GB
100 GB
1 CORE
512 MB
$6.53
50 GB
200 GB
2 CORES
1024 MB
$12.42
75 GB
400 GB
3 CORES
2048 MB
$23.54
100 GB
800 GB
4 CORES
3072 MB
$35.31
Plan Name
Storage
Bandwidth
CPU
RAM
Price
25 GB
100 GB
1 CORE
512 MB
$6.53
50 GB
200 GB
2 CORES
1024 MB
$12.42
75 GB
400 GB
3 CORES
2048 MB
$23.54
100 GB
800 GB
4 CORES
3072 MB
$35.31
More Details

Dedicated Server

Plan Name
Storage
Bandwidth
CPU
RAM
Price
120 GB
5000 GB
Intel Octa Core Atom C2750 2.4GHz (8 Cores)
8 GB
$65.40
500 GB
5000 GB
Intel Quad Core E3-1270v2 3.5GHz Xeon
16 GB
$78.49
4x 300 GB
5000 GB
2x Intel Deca Core E5-2650Lv2 1.7GHz Xeon (20 Cores)
64 GB
$353.24
500 GB
5000 GB
Intel Quad Core E3-1240v5 3.5GHz Xeon
16 GB
$98.11
Plan Name
Storage
Bandwidth
CPU
RAM
Price
120 GB
5000 GB
Intel Octa Core Atom C2750 2.4GHz (8 Cores)
8 GB
$65.40
500 GB
5000 GB
Intel Quad Core E3-1270v2 3.5GHz Xeon
16 GB
$78.49
4x 300 GB
5000 GB
2x Intel Deca Core E5-2650Lv2 1.7GHz Xeon (20 Cores)
64 GB
$353.24
500 GB
5000 GB
Intel Quad Core E3-1240v5 3.5GHz Xeon
16 GB
$98.11
More Details
A Free Domain is included when purchasing any hosting service from IoxHost

Bottom line on IoxHost

IOXHost is a U.K. based host providing good quality hosting. It uses U.K. servers, has a good money-back guarantee, and a fast response time to tickets.

Pros

  • Month-to-month plans
  • Twenty minute ticket resolution time
  • 30-day money-back guarantee
  • Free domains on most plans

Cons

  • No live chat on the website
  • No uptime average or service level agreement

Check out Ioxhost’s web hosting options today!

Jackie Goldstein
Jackie Goldstein
Jackie is the Site Manager for Website Planet. He is responsible for the overall development and operation of the website, that serves the website development community. His experience includes both software development and online marketing.

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