We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure

Inhost Review 2024 – Has It Seen Better Days?

Mark Holden Written by: Mark Holden

An all-American website hosting provider based in Los Angeles, with American support staff and data centers located in the U.S.A. A well-established company that has been in business for a long time.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

image1 71
Founded in 1999, Inhost is a proudly American, family owned and operated web hosting provider. Their data center and staff are located in Los Angeles, and their website and support are available in (American) English.

Inhost doesn’t advertise how many customers they currently work with, but it’s clear that this very well established company has been in business for a long time.

Features and Ease of Use

Inhost offers a selection of website hosting services including shared hosting, dedicated servers, e-commerce hosting, managed servers, SSL certificates, plus website design and search engine optimization. Their shared hosting plans have the following characteristics:

  • Almost 100% uptime (not backed by SLA)
  • Backups available at additional cost
  • From 1 GB to 50 GB storage, dependent on package
  • From 20 GB to unlimited bandwidth, dependent on package
  • SSL certificates available at additional cost

What strikes me as unusual about Inhost is their relatively relaxed attitude to their inclusions. For example, instead of offering an uptime SLA or guarantee, they simply state “As close as you get to 100% uptime.” That’s a little vague, don’t you think?

Equally vague is the information regarding their hardware or infrastructure. It’s easy to deduce that their data centers are in America, but whether they are Tier I, II, III, or IV, and whether the company manages their servers themselves is something of a mystery. I don’t know about you, but I’d like a little more concrete information before making my decision.

On the other hand, their website is simple and jargon-free, meaning that most beginners can quickly get started. Their inclusions are clear, and instead of using the misleading ‘unlimited’ terminology, they use concrete quotas for both storage and bandwidth. For example, the base package includes 1 GB of storage and 20 GB of bandwidth, whilst the second-largest package includes 10 GB storage and 150 GB per month bandwidth. Okay, so they do use the word ‘unlimited’ in relation to their largest package that includes unlimited bandwidth.

In terms of setting up, it takes up to 24 hours to go live, which is a little slower than most shared hosting providers.

Pricing and Support

Unfortunately, Inhost’s prices are high compared to both local and international companies. In addition to the base price, there are also a few add-ons that incur an additional charge. These include anti-spam software, SSL certificates, and even backups.

At the checkout, you are given the choice of several different contract lengths including monthly, quarterly, semi-annually, annually, biannually and triannually. You do get discounts for purchasing for longer periods, but the discounts are quite minimal. No other discounts, free trials, or money-back guarantees are on offer.

Like the rest of the website, the customer service section is pretty stripped back. They provide a telephone number and email address. They do not advertise their opening hours or their average response time. I’ve also had to wait a few days to get a response via email, which is longer than I would like. That said, they do have a knowledge base and network status page on their website, and they do claim to commit to 24/7 technical support.

Comparison

How does Inhost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1InhostCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

Inhost REVIEW: BOTTOM LINE

Inhost offers a variety of services fronted by a no-frills website. In addition to standard hosting, they offer an e-commerce hosting package with product pages, Shopify cart integration, and payment processing.

Pros

  • Simple, easy to understand website
  • Knowledgebase and network status page
  • 24/7 technical support
  • E-commerce hosting

Cons

  • The website is not very informative
  • Lack of live chat on the website
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
User reviews
Be the first user to leave a review about Inhost in English!
Write a Review
Reply to review
Reply
Visit Inhost
reply
en
Error
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'inhost', this, true, ReturnPopup );"
View 1 reply
View %d replies
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
Inhost Alternatives
Hostinger: Best Performance & Price
Our Score
4.9
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
Our Score
4.8
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
Our Score
4.8
The best choice for hosting on a month-to-month basis
Read Review
A2 Hosting: Super-Fast Loading Speeds With Turbo-Boosted Plans
Our Score
4.8
Speed-optimized shared, WordPress, VPS, and dedicated hosting plans
Read Review
340172
Best Speed & Uptime1image

Great Hosting for a Great Price

Plus, get a FREE domain name and email