Reviews and expert opinion Hidora

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Hidora provides a managed cloud platform for container-based application hosting, plus optimized CMS hosting for WordPress, Magento and more.

Overview

Hidora-overview1Hidora is fine, but fine is not good enough. While Hidora is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

Swiss company Hidora provides a managed cloud platform that allows software developers to host their applications with confidence. It uses Jelastic platform-as-a-service (PaaS) and containers-as-a-service (CaaS) cloud technologies to simplify application deployment for e-commerce companies, developers and agencies.

Hidora’s servers are in Switzerland, and its website is in English.

We actually interviewed an executive at Hidora, and here’s what we learned.

Features and Ease of Use

Hidora’s hosting services feature:

  • 24/7 customer support
  • SQL and NoSQL databases
  • Regular daily backups
  • 100% SSD hosting
  • SSH and full root access

The cloud platform allows you to create and scale applications using multiple programming languages (Java, Ruby, Python, PHP or Node.js), and it automates complex administration tasks so you can concentrate on the coding rather than the hosting.

Although primarily aimed at software development organizations, Hidora also offers optimized e-commerce and CMS hosting for WordPress, Joomla, Magento, Drupal, and PrestaShop, some of which can be installed with one-click. In addition, the Hidora cloud marketplace provides a selection of 60 performance-optimized and highly available apps, including e-commerce apps, enterprise portals, CI/CD solutions, and project management tools.

Pricing and Support

Hidora offers a scalable pricing model (where you pay for what you use) rather than fixed price plans. For example, if you create an 8 GB server but only use 2 GB, then you only pay for the 2 GB.

To help you estimate your costs, Hidora’s website includes a cost calculator that allows you to set values via sliders for the number of servers, RAM per server (from 128 MB to 16 GB), CPU per server (from 400 MHz to 51.2 GHz), SSD storage (from 10 GB to 500 GB), and public IP address. Several preconfigured plan examples are also shown on the website.

The Hidora home page invites you to start a free trial (for 14 days) or request a demo (so that the staff can spend 30 minutes showing you how easy it is to create an environment, deploy applications, and use Docker containers).

Once you become a customer, you can either pre-pay for hourly usage or post-pay for your resource consumption. All payments must be made in Swiss francs via credit/debit card, PayPal, or Postpay invoicing.

Hidora’s 24/7 support can be accessed via live chat, tickets, or email, but sadly not by phone. When I tested the live chat, I got almost instant and comprehensive answers to my questions:

Hidora-overview2

Although there is no knowledge base, there is a very well organized FAQ page.

How much does Hidora cost?
Hidora offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Hidora plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Hidora can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Hidora here.
How good is Hidora’s customer support?
Hidora is not ranked as one of our top web hosts. But that can also be a result of Hidora being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.2

Cloud Hosting

User reviews

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ANTOINE B.
France
5.0
Performant and reliable cloud platform and solutions for apps and containers

Hidora provides a performant and reliable managed cloud platform for modern applications as well as other solutions for cloud-native deployments. They have a very reactive team of skilled professionals to support the platform. Also, fair pricing :)

January 17, 2020

Comparison

How does Hidora match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Hidora Compare 4.2 Compare
Bluehost Compare 2.5 Compare

Bottom line on Hidora

Hidora is not a regular ‘website’ hosting company. It specializes in optimized CMS hosting and container-based application hosting in the cloud.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Responsive live chat support
  • Easy-to-use and intuitive dashboard
  • Only pay for the resources you use
  • 14-day free trial

Cons

  • No money-back guarantee
  • No standard shared hosting packages
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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