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Reviews and expert opinion Heroku

Mark Holden Mark Holden Web Hosting Expert

American company Heroku provides a container-based platform-as-a-service (PaaS) for hosting enterprise applications, plus complementary private spaces and a cloud database service.

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Overview

heroku mainSalesforce company Heroku was founded in 2007. This enterprise application hosting company provides a cloud platform-as-a-service (PaaS) rather than traditional website hosting. Its sleek interactive website in English.

Features and Ease of Use

Screenshot 2019-08-29 at 10.15.47

Heroku’s fully-managed container-based cloud platform supports a wide range of programming languages such as Ruby, Java, Node.js, Scala, Clojure, Python, PHP, and Go. The platform is complemented by data services and private spaces. In this review, I concentrate on the data services, paying particular attention to the Heroku Postgres cloud database service that features:

  • 99.5% to 99.95% uptime
  • Database forks
  • Backups and 4- to 7-day rollbacks
  • Continuous protection
  • 120 to 500 connections
  • 68 GB to 3 TB storage
  • 4 GB to 88 GB RAM

As a fully-managed service, you don’t need to worry about wasting time and effort on setting up and maintaining your database. And when it comes to security, Heroku’s continuous protection feature applies the latest security patches to keep you protected at all times.

Database forks allow you to clone your database, to test new schema migrations, and Dataclips help you make better business decisions by sharing questions and interacting in other ways.

Depending on the package you pick, you can get up to seven days rollback and high availability with a maximum of 15 minutes downtime

Pricing and Support

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Heroku’s Postgres package is offered in Hobby, Standard, and Premium forms, each with a range of price plans. Prices seem to be more expensive than competitors, but it’s hard to make a direct comparison of this kind of service. You can scale up your resources according to your needs, but you’ll pay more for higher resource allocations.

Heroku’s 24/7 premium support package is very expensive, but it is backed by a one-hour response SLA. For pre-sales support, you can try contacting the company via email or social media, or you can check out the community forum and blog. The Heroku Support Center provides a generous set of documentation about Heroku’s platform (not limited to its database services).

4.0

Pricing

Comparison

How does Heroku match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
HerokuCompare4.3Compare
BluehostCompare2.5Compare

Heroku REVIEW: BOTTOM LINE

There’s no doubt that Heroku provides a powerful app development platform complemented by data services and private spaces. Although its prices are high, we can’t really compare this provider with simple shared web hosting providers.

Pros

  • 99.9 % to 99.95% uptime
  • High scalability options
  • Free subscriptions available
  • Easy setup

Cons

  • Potentially high prices
  • No live chat

Check out Heroku’s platform-as-a-service.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Account cancelled, app shut down, still charging my card for 1 dyno months after

Heroku is awful. several months ago my app was cancelled without any reason given, I have lost access to my paid-subscription account, 2-step authentification I had to set recently - isn't even an option, when I login it tells me no such user, and when I try to alter my password - it tells me password is wrong, so user must be there.. i contact support every week, it's my monday-morning tradition now, I ask them to stop charging me for the 1 x $7 dyno I've been subscribed to for my app, and nothing happens, they have NEVER replied my emails, it's really ridiculous, I simply have no way of cancelling subscription, short of replacing my credit card...

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Sergey Kireyev, USA
June 24, 2022
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