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HEKKO Review 2024 – Solid Host with One MAJOR Drawback

Elijah Charbonneau Elijah Charbonneau Web Hosting Expert

Based in Poland, Hekko offers a free 14-day trial, free SSL certificate, and free domain with some of their shared hosting plans. Extended 28-day data backups are available.

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Founded in 2007, Polish hosting provider Hekko (short for Hekkonet) provides shared website hosting, VPS hosting, dedicated server hosting, and reseller hosting plans. The company also offers domain registration, SSL certificates, and SEO services. It has a customer base of several thousand. Hekko’s data center is in Gdańsk, Poland. The company’s website and services are offered in Polish.

Features and Ease of Use

Hekko offers four levels of regular shared hosting. These are the Student, Start, Business, and Pro plans. The entry-level Student plan includes a relatively small amount of data and features: 2GB of disk space, hosting for one domain, one MySQL database, and three email accounts.

Customers with greater requirements may opt for the Start or Business plans instead. The Business plan features 50GB of disk space, hosting for unlimited domains, unlimited databases, and unlimited email accounts.

All of these plans include unlimited monthly data transfer. The plans include all of these features as standard as well:

  • Free 14-day hosting trial
  • Free SSL certificate
  • Free domain with all but the Start hosting plan
  • Website backups
  • Extended 28-day backup available for higher-tier plans
  • Anti-DDoS attack mitigation
  • LiteSpeed Web Server
  • Free website migration service

The Start, Business, and Pro hosting plans all include a free SSL certificate from Let’s Encrypt. Additionally, premium SSL certificates are available for purchase and include Thawte SSL 123, RapidSSL, RapidSSL Wildcard, GeoTrust QuickSSL Premium, Certum Commercial SSL, and SuperFAST SSL Wildcard.

Hekko doesn’t explicitly state an uptime guarantee, but it does host its customers in a Tier III data center in Gdańsk, Poland. This means that you’ll have a minimum uptime of 99.982%. The data center facility also has two fiber optic ring connections and redundancy of network devices. Protection systems are in place for fire prevention, and there are redundant electrical supply and cooling systems.

Pricing and Support

Pricing for Hekko’s shared hosting plans is affordable and fairly competitive with other European and international providers. The second-tier Start hosting plan is particularly great value for small businesses, since it comes with a free domain registration and SSL certificate. You’ll also find that the initial pricing is heavily discounted during the first year.

If your business is heavily reliant on its online presence, however, I’d recommend at least the Business hosting plan. This gives you access to extended backups and a dedicated helpline — otherwise, you’ll only have access to customer support during business hours on weekdays.

All shared hosting plans come with a 14-day free trial, allowing customers to test out the service before they pay.

Hekko also offers a loyalty program and a barter program. The loyalty program rewards customers with a 2% discount for each additional year they host with the company, topping out at 20%. The barter program offers customers a 20% discount on service in exchange for placing a Hekko banner advertisement on the customer’s website. Customers with websites drawing more than 1,500 unique visitors per month are qualified for this program.


Customer service is slightly disappointing. This is handled only via telephone and contact form, with telephone support available from 8am-6pm on weekdays (Polish time). A dedicated hotline is available as an add-on purchase.

Unfortunately, I never received a response from customer support at this company after I reached out to them. They did send an automated reply acknowledging my message, but I didn’t receive any further communication. It’s possible that the lack of response was due to customer support being available only in Polish, while I had emailed them in English.

How much does Hekko cost?

Hekko offers plans from $40 to $99. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Hekko plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Hekko can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Hekko here1.

How good is Hekko’s customer support?

Hekko is not ranked as one of our top web hosts. But that can also be a result of Hekko being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.



A free domain name is included with some hosting plans from Hekko


How does Hekko match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1HekkoCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare


Hekko provides shared, VPS, and dedicated hosting with a number of features that customers may appreciate. Pricing is competitive for the level of features on offer, though you’ll have to go for a higher-tier package if you don’t want to be handicapped with limited support.

Hekko might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Free 14-day hosting trial
  • Free SSL certificate with some plans
  • Free domain with higher-tier plans
  • Extended 28-day backup available


  • Very limited entry-level plan
  • No live chat available
Elijah Charbonneau Elijah Charbonneau
Elijah is a freelancer writer, marketer, and technology enthusiast based in SE Asia. He enjoys staying on top of new technologies and learning ways that they can make life better. On his days off, you can find him traveling or digging into a new work of fiction, nonfiction, or poetry.
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Not recomended

From random pricing increases to poor quality customer support, technical support also need to get some politeness courses, they are treating customers like necessary evil. I've been with them for many years and finally migrating this year taking all my accounts (my customers) with me and to be hones I'm looking forward for it.

Mr NotHappy, Great Britain
October 07, 2019
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