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Expim Review 2024 – Solid Host with One MAJOR Drawback

Mark Holden Written by: Mark Holden

Founded in 2005, Israeli cloud solutions provider Expim’s managed hosting plans come with a free CDN, choice of 13 data center locations, and a 99.99% uptime SLA. It’s just a pity I couldn’t get answers from this company’s customer services.

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Overview

Expim-overview1Expim has been providing managed cloud services since 2005. Based in Israel, it has a modern website and several relatively active social media profiles. The Expim website is presented in English and Hebrew.

Features and Ease of Use

Expim only sells cloud solutions, which come as standard with the following key features:

  • 99% uptime SLA
  • Backup and disaster recovery
  • Web Application Firewall (WAF)
  • 13 enterprise-grade data centers
  • DDoS protection

All of Expim’s plans are fully managed, so you don’t have to handle day-to-day hosting tasks such as server configuration and maintenance, cloud security, or backups. You also get a variety of performance-enhancing features for optimizing page load speed and smoothing hosting scalability. All plans come with a free CDN and website acceleration so that your website loads quickly from every location around the world.

For customers with a client base in China, Expim provides a China Hosting managed solution specifically for you. And this company will also manage your AWS cloud services, including infrastructure management, monitoring, support, cyber security, and even consulting.

Expim’s website proudly states that they have 13 worldwide data centers, allowing you to select a location near your audience. However, they didn’t mention the specific locations of these data centers. This vendor also claims to offer a “Four 9s SLA,” although they haven’t provided much evidence to support it. In theory, this should guarantee 99.99% uptime.

Pricing and Support

Like most managed cloud hosting providers, Expim does not advertise its prices on its website and does not let you purchase plans online. This is quite common due to the bespoke customized nature of such cloud solutions. What I can tell you is that you only pay for the resources you use. You can scale your resources up or down by adding virtual servers or bare metal servers, and you can increase your RAM and/or data storage without changing your server’s base configurations.

I tried contacting this company to get additional information about the pricing and contract terms, but I received no reply after waiting two business days. Maybe you’ll have more luck when you try to engage by telephone, email, or by filling out their contact form.

Expim-overview2

Comparison

How does Expim match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1ExpimCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

Expim REVIEW: BOTTOM LINE

Expim offers fully managed cloud services using its technology partners Zenedge, VMware, Veeam, cPanel, and Incapsula. The customer service appears to be limited and (in my experience) unresponsive, but the solutions seem to be solid and suitable for businesses looking to outsource the management of their hosting services to a global company with 13 data centers and a 99.99% uptime SLA.

Pros

  • 99% uptime service level agreement
  • 13 data center locations
  • Free CDN and website acceleration
  • Only pay for the resources you use

Cons

  • No reply from customer services
  • No prices on the website
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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