CNV was established in December 2009, with a desire to provide high-quality and reliable hosting services in the Vietnam market. Its head offices are based in Hanoi, Vietnam. Today, it has grown to offer an array of hosting solutions that range from web hosting to web design, domain name registration and SSL certificates, server solutions, marketing services, and email solutions. The CNV website is only available in Vietnamese.
Features and Ease of Use
CNV web hosting solutions incorporate the following standard features:
- PHP support
- MySQL databases
- FTP accounts
- Continuous weekly backup options
- DirectAdmin control panel
- SSD with Raid 10 technology
CNV web hosting solutions run on powerful systems powered by industry-leading manufacturers such as Dell and Supermicro. The vendor uses fast SSD storage drives with RAID 10 configuration providing the much-needed website security as well as fast and stable website access speed. Its servers include specs such as 2 x Intel Xeon Westmere Quad-Core Hyper-threading technology with 8 Core (16 CPUs) and ECC RAM, SAS, all but guaranteeing a high-uptime. These servers are in the Vietnam data center.
CNV virtual servers come with the flexibility that most entrepreneurs require to scale their businesses. Additional features that customers can choose to add on to their servers are cPanel licenses, reinstalling the operating system, server management services, one IP address, and up to 512MB RAM.
CNV shared plans operate using CloudLinux OS platforms that come equipped with LiteSpeed web servers and the DirectAdmin control panel, creating the optimal hosting server systems. Moreover, all of the vendor’s hosting solutions include continuous backup options performed every week. That said, the CNV website is a bit bulky and has an unimpressive design.
Pricing and Support
CNV hosting prices differ in terms of the specs included in each package as well as the hosting resources that they run on. That said, they can be very expensive for small business owners with small budgets, especially when you factor in the fact that some plans come with inflexible billing cycles that require customers to commit to a minimum contract of one year. Prices are listed in Vietnamese dong.
CNV boasts of strong and fast server systems that ensure an uptime guarantee of 99.999% for its mail system servers. That said, the hosting firm does not offer a free trial or any kind of refund policy for its hosting solutions.
Support is available via dedicated telephone numbers, email, or live chat support. Unfortunately, the hosting company does not seem to have a ticketing system. Its live chat support is quite active. I talked to one of their reps, and she was very friendly and supportive.
Unfortunately, the CNV knowledge base has very few articles.