BB Host lacks the support features for hosting individual blogs and small business websites. Instead, it offers a variety of server services including virtual servers, dedicated servers, and colocation services to business enterprises in Brazil and Canada. The BB Host website is only available in Portuguese.
Features and Ease of Use
BB Host is not your typical web hosting provider for solutions such as shared web hosting and reseller hosting. Instead, it focuses on providing server solutions that come with the following standard features:
- Unlimited DDoS protection
- 24/7/365 technical support
- Daily backup options
- Data centers in Brazil and Canada
- 99.9% uptime guarantee
At BB Host, customers can select their desired server types including dedicated servers, virtual servers, and game servers, and modify the server solutions as they wish to meet their needs. Its virtual servers come with HDD hard drives and other customizable server resources that include CPU specs, RAM, and their locations (Brazil or Canada).
BB Host dedicated servers are integrated with many features, including SSD storage drives, for high-performance and reliability. Moreover, the plans come with an easy-to-manage control panel that allows users to run and manage their servers even with no prior knowledge of how to. They also come with unlimited DDoS protection, protecting its client’s websites from online hacks and DDoS attacks.
All the BB Host hosting servers come with daily backup options to help keep your website data safe and secure in the event of a loss. Nonetheless, the hosting provider does not seem to offer SSL certificates, even as addon-packages.
Pricing and Support
BB Host servers solutions can be quite expensive, especially when you consider they include installation fees and you also have to pay for your own IP addresses. The hosting plans come with flexible billing cycles: monthly, quarterly, semi-annual, and annual subscriptions. Prices are listed in Brazilian real.
BB Host seems to offer no return policy or free trial period. All the same, its servers come with a guaranteed uptime of up to 99.9%.
You can contact the BB Host support team via telephone, live chat or ticketing system. That said, I did not find email support on the vendor’s website. The technical team promises offer 24/7/365 support service.
BB Host has a knowledge base section although it has less than 30 articles.