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Reviews and expert opinion Avalon

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Founded in 1997, Avalon is a website hosting provider with offices in the U.S. and Croatia. The plans include premium features, but the prices are high.

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Avalon was founded in 1997 and now has thousands of customers, with offices in Croatia and the U.S. With Points of Presence (PoPs) around the world in its global content distribution network, the modern website is available in Croatian only.

Features and Ease of Use

Avalon sells a streamlined selection of shared hosting and VPS plans. Customers enjoy the following core features:

  • 99.9% availability guarantee
  • Automatic daily backups
  • Domain registration available
  • Up to 50 add-on domains
  • Free SSL certificates
  • Up to 50GB SSD disk space
  • Unlimited monthly traffic available

Avalon includes several performance-enhancing features as standard with its packages. For instance, with servers co-located around the world and 20 PoPs, its Global Content Distribution Network (CDN) means your website load speed should be faster than average.

The servers use SSD storage, which is up to ten times as fast as regular HDD, and there’s also an industry average uptime guarantee of 99.9%, which is backed by compensation in the event of excessive downtime.

The usual features are all included e.g., HTML5, PHP, and MySQL databases, plus some less common ones like SSH and SFTP access. There’s a fairly standard one-click installer and compatibility with WordPress.

As Avalon uses the LAMP (Linux, Apache, MySQL, and PHP) environment, if you’re looking for support for .NET, Ruby, Django, or “any other fancy development tool”, you’re out of luck. There also isn’t a website building tool, if that’s important to you, but you can pay Avalon to build your website for you instead.

Pricing and Support

The prices are relatively high compared to other providers. However, Avalon’s aim is to provide premium hosting, not budget plans. It’s not all bad, there’s a free SSL certificate included, but you do need to buy a domain name.

You can purchase website hosting in one-month or one-year terms, with a discount equivalent to one month if you purchase the latter. Plus, there’s a generous 30-day money-back guarantee, so you can get started risk-free.

Customer service for technical issues is available around the clock, while non-urgent inquiries are dealt with on weekdays from 8:00 AM to 4:00 PM. You can easily contact the team via email, phone, or ticket, although the latter requires login access. There’s a small FAQ section on the website if you don’t’ want to contact the team.

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I sent an email at around lunchtime on a Monday morning. Despite waiting several days for a reply, none came. It’s a shame because I’d like more information about the location of the servers.



Avalon Web Hosting


How does Avalon match up to the competition



Apparently, based on 1600 surveyed users, Avalon hosting was rated 9.3 out of 10. My experience of Avalon is mixed; the performance-enhancing features are good, but ideally, I’d like to see extra features like a website building tool or support for advanced scripting languages included.


  • SSD storage and content delivery network
  • Good uptime guarantee with compensation
  • 24/7 customer service for technical issues
  • High resource allocations in most plans


  • No website building tool
  • No support for advanced scripting languages

Buy premium hosting at Avalon
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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