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评论与专家意见 UpWork

卢卡斯·特纳 卢卡斯·特纳 自由职业者专家

笨拙的使用者界面、不实的自由工作者资料和不可靠的评分系统,使得Upwork变得不如以往。

好消息是市面上现在出现了优质的替代方案。在Fiverr,你只要花5美元就可以雇佣到一位自由工作者来替你完成项目,请继续阅读以了解更多资讯。

總論

Upwork平台介绍

注册费用 无注册费用,付款时加收3%的手续费
在线聊天平台 是的
即时聊天 支持 是的
丰富的职业类型 Upwork自称平台有8000多位拥有不同技能的自由职业者

Upwork已不如以往

Upwork是现今前几大自由工作者网站中其中一员,但是规模较大不一定代表比较好,事实上,近年来,人员的作品质量不断下降,平台的运作方式也出现了不少问题。如果你需要一名自由工作者, 我们建议你上Fiverr网站 – 在那里,你可以仅用五美元就雇佣到一位自由工作者

除了它的规模优势,Upwork还有其他几个优点:优越的搜寻筛选、手机应用程式和桌面时间追踪器,信息系统方便使用者与有潜力的候选人沟通,不过你还是要谨慎些。

你可以浏览自由工作者过去的工作经验和回馈以了解他们的专业度, 但我也发现了一些资料造假的自由职业者。本以为自己雇了一个来自伦敦或洛杉矶的人才,结果发现对方位于一个名不见经传的小地方,实力也远远不够。遇到这样的事情真让人心累,还浪费了时间和金钱。

Upwork的收费规则很清晰,因为没有注册费,你可以设定自己的预算,缩小候选人的范围,但它的收费模式可能会让最终价格变得相当高。你要根据每个自由职业者的发票上的金额,多支付3%的手续费,所以在开始雇用之前要记住这点。Fiverr等其他平台不会向你收取任何雇用自由职业者的额外费用,你只需支付工作岗位上的价格,
Fiverr就是一个更适合新手的选择

功能

3.0
Upwork Review - Range of Freelancers
简单几步就可以为你理想的自由职业者建立一个档案。

非常优秀的功能配置,但你得会用d

直接点,Upwork有很多对招聘方来说很实用的功能,但是能不能顺利找到它们又是另外一回事了。想要在Upwork上筛选人才,首先要玩转平台,那些连仪表盘都摸不清楚的人可以放弃了。

Upwork有聊天功能,可以方便你与候选人讨论项目。它也有时间跟踪功能,你可以看到自由职业者在项目的不同板块上花了多长时间,还有一个便捷的工作日记,向你显示自由职业者的具体工作时间和他们所做工作的截图。自由职业者需要下载时间追踪软件,这样雇主就可以实时看到自由职业者在做什么。这有点争议,但它确实有助于在双方之间建立信任,所以你不必担心被骗。这听起来都很不错吧?

当你正在Upwork上处理不同的招聘需求、管理多个自由职业者、多任务同步进行时,导航和扫描会变得非常难以操作。想点击这个自由职业者,看看他们最近在做什么?没有机会,无法点击。“直观”不能拿来描述Upwork。它很繁琐,可能适用于雇用一两个自由职业者,不适合用来管理团队。

UpWork的招聘计划与其他网站略有不同,您可以聘请或面试自由职业者以讨论工作项目的细节。请记住,由于其政策不允许披露直接联系方式,UpWork绝对会隐藏您透过私人讯息提交的电子邮件详细资讯。但其无法识别Skype的帐户地址。

您若以自由职业者身份注册,便需要做很多事情来设置醒目的个人档案,例如上传作品集、进行技能测试以证明您的能力、验证您的身份并添加个人资讯。虽然这可能需要一段时间,但UpWork透过向您发送电子邮件来提醒并通知您缺少的档案元素,并使整个过程变得非常简单。

查看完整功能列表

易於使用

3.0

一个具有独特功能的基础平台

Upwork的视觉设计是光鲜的、多彩的和时尚的。如果你想为一个特定的项目雇用一个自由职业者,那你可以轻松建立一个档案,介绍任务和人才需求,设定预算,然后规定时间。然后,Upwork会根据你的标准帮助你找到合适的自由职业者。

如果你想让别人帮你招聘,Upwork提供了一个有用的功能,叫Talent Scout(人才侦察),Upwork自己的招聘人员将为你寻找、筛选和测试候选人。更好的是,这项服务没有额外费用,你只需支付他们派给你的自由职业者的小时费。

Upwork Review - Talent Scout
Talent Scout(人才侦察)功能不需要你在招聘过程中动一根手指头,Upwork会替你做这些工作。

其导航非常人性化,整洁的私信箱也是Upwork相对于其他自由职业网站的一个优势。这部分随着UpWork每次改造其设计而不断移动。其简洁的私人讯息框也是UpWork比其他自由职业网站更出色的优势。其一开始的注册过程只需要您的电子邮件、密码和用户名称,之后您可以随时更改为雇主 – 但是,请注意别在注册为自由职业者的个人档案时搞错了。 您必须使用护照上写的姓名进行注册。

了解UpWork是否适合您

支援

3.0

Upwork的值得称赞的地方就是它的客户支持

Upwork Review - Support options
无论你是自由职业者还是客户,Upwork都有大量的信息可以帮助你

UpWork的客户支持无可挑惕 – 您可以使用许多联系方式中的其中任何一种来获得全天候的帮助。其并提供一个广泛且充实的FAQ专区,以利您在其中找到关于任何问题的答案, 从如何找到一个自由职业者和进行雇佣,到如何使用桌面时间跟踪器和处理纠纷。Upwork可以提供:

  • 全天候即时聊天
  • 支持凭单系统
  • 内容完善的常见问题
  • 电话支持专线
  • 社区团队和论坛
  • 为客户和自由职业者提供网络研讨会、播客、白皮书、电子书等

標價

2.0

一个(相当)简单的价格标准

Upwork有一个固定的规则。对自由职业者实行5%-20%的阶梯型佣金收费,如果你向客户收取的费用越多,则要交给平台的费用就越少。

如果你是招聘方,那就更简单了。你只需向平台支付的每张发票面额的3%。听起来很简单,而且确实如此,但在长期项目中,每张发票的3%,最终可能会变得很多,所以要确保把这个因素纳入你的预算。

作为一个客户,你有另一个选择。你可以选择免费的基础版本,在那里你可以找到合适自由职业者,支付他们的报酬和手续费,就完事了;你也可以选择Plus版本。每月支付49.99美元,你会收到一个专门的账户经理,获得高级客户支持,并获得团队报告。不过仍然需要支付3%的手续费,这完全取决于你想在招聘过程中参与的程度。

其支付系统非常简单 – 您可以将PayPal或信用卡上的资金存入您的UpWork帐户并开始招聘流程。 UpWork仅为自由职业者透过UpWork Team的应用程序追踪的按时计费工作项目提供争议仲裁和解决方案。 UpWork不解决固定价格项目的争议。

对于使用UpWork企业方案的客户,其价格根据需求而有所不同。

  • 支付系统 – 信用卡或PayPa
  • 支付保护 – UpWork团队的计时和表现追踪软体会负责保护您的工作项目和财务。
  • 付款争议 – 仅适用于透过UpWork团队应用程式追踪且按小时结算的工作项目

比较

UpWork在竞争中表现如何?

Fiverr比較4.7比較
Guru比較4.4比較
UpWork比較3.0比較
PeoplePerHour比較3.0比較

使用者評論

基于148语的16评论
1.9
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2
Andreas
美国
2021 五月 25
I’m tired!

It is difficult to use this service. I have already spent a lot of money on freelancers, but I have not found an adequate performer. What to do now I do not quite understand, because a lot of money has been spent, as well as effort. Let's think. I hope the service will improve

1
Reuben
肯尼亚
2021 四月 21
Extremely Unfair to freelancers

After 5 years of working with the platform, and successfully completing each project. Upwork suspended me because of one client who refused to pay for a project that was completed, claiming he didn't like the work. But a week prior, he had expressed how great the project was. All evidence was there in the chats. I had glowing reviews on my profile. Then the client ends up using the project and getting away with $600 of what he owed me. And still, Upwork saw me as the bad player in this situation. Then I receive a notification in my email from my Upwork account months later, this particular client left me a review, saying how great my work is. SMH - I can't respond to it because I'm unable to access my account anymore. Just proves whether you're among their best freelancer, they can terminate your account for no good reason. Definitely don't look at Upwork as a long-term solution. Use it to make quick money and get out. Don't quit your day job for this, or use it as the main source of freelance work, because just like a Twitter account, you might wake up one day, and find someone reported you for malice reasons or because they're of unstable nature, and you'll be suspended, without the chance of getting your profile back.

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1
Marin
香港
2021 四月 21
A company that does not care about its freelancers

I joined Upwork in March 2020 without initially having any intention to do any freelancing. A few days later, a client invited me to bid for their project. It was a very small project at that time, but it slowly became a much bigger project. I had some small contracts with other clients too, but rather small. I was in the top 3% of freelancers and used to get a few requests and invites for jobs every week. Beginning of April, Upwork sent an email to both me and my main client to say that they were "reviewing" our contract. Now, mind you, that contract has been in place for a year and we never had any issues with it. They have asked us for a ton of papers and both me and the client provided them with everything. It was a painful process and then a few days later Upwork suddenly sent us an email (me and the client) saying that our accounts have been suspended. This came as a big surprise, especially since they even wanted to disclose the reason behind it was. Both I and the client were honest, payment was being done timely and I always had a 100% job success rate. Moreover, any other active contracts that I had were also canceled, meaning there is no way to collect the money now from those clients nor from my biggest client either. I have messages Upwork a few times and tried to understand why my account has been suspended, which again, they just ignored. It is a very frustrating experience when you pay over $3000 in commission to Upwork for a year and then you receive an automated email and then nobody can even explain to you what is happening. I know that I was very honest and transparent in the whole process and have not done anything wrong yet Upwork has closed my "Top-Rated" freelancer account and nobody bothered to contact me or discuss this issue with me directly. This clearly shows that Upwork only cares about the money and not about their freelancers since no communication or effort was done in my case, all this after they charged me $3000 commission for the last year. Well done, Upwork!

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1
Matthew McMahon
美国
2021 一月 22
I quit

I've hired over 30 freelancers on Upwork over 2 years, spending 120k+ with various groups of folks. I finally quit recently when I've just had the worst time with the most unreliable people I've ever met! Everybody wants to "try to help" you for money, but what they do is create unnecessary complexity, make excuses, and lead your project to technical debt doom! I need a higher caliber of worker to get my project to the next level. The people I've met on here are some of the most frustrating experiences I've ever had. I couldn't even think about hiring another one of them to waste my time.

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1
Fashionista
美国
2020 十二月 09
Not fair to freelancers at all. Client scammed me and Upwork gave full amount of escrow to client.

I am so upset with Upwork. I have been working on this platform for years and made more than $100k. The first time I got a client who hired me, I completed the project, submitted my work to the client and he just blocked me. Upwork team did nothing. It was a stupid chat between the client, me, and the support team. The support team cannot judge and take any decision. So they asked me to pay $300 to file a new AAA dispute!!! So I had to pay $300 to file a dispute and fight for $250 !!!which I wanted to get from my client as my pay!!! Are you serious guys?? Do I need to pay money to get paid for my time, my work, and my efforts? So eventually I got nothing!!! My client got the product from me, blocked me, and got his money back. What a scam platform!!! Horrible service!!! Do not work with them!! Go to People Per Hour!!

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1
Ramon Burks
美国
2020 十二月 08
Terrible job

This is the first time I've encountered incompetent employees of this scale. A test task was compiled, where everything was indicated in detail, the freelancer provided a terrible final work, which required extra time for execution. the horror!

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4
Gavin
美国
2020 十一月 18
Quickly find

Quite a good service. I was looking for a programmer here, I needed to make a script for parsing data. It was convenient to set tasks, quickly enough and immediately received several requests. I worked with several people and chose one, we are working!

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1
Charles Cox
美国
2020 九月 23
The search was successful

I needed to find a team of content managers for my information site, went through all the circles of hell until I found the right performers on this site. I hope in the future the creators of the service will make it much easier to search for freelancers, which is now a nightmare

阅读更多评论

UpWork 评测:总结

Upwork确实有很多优点,比如自由职业者的数量和丰富的职业种类,但有时多并不意味着就是好事。Upwork上面充斥着试图赚取快钱的廉价自由职业者,他们的质量并不一定能满足你的要求。Upwork上的求职人数超过了招聘需求量,可能会有很多自由职业者竞争你的项目,难以辨别谁是真正的专业人士。雇佣错误的自由职业者可能会影响你的项目进展,使你的项目脱轨,从长远来看,会造成较大的经济损失。

我的编辑还问我是否会把Freelance和Upwork的测评放在一起,比较一下。我反问他们,能不能忽略它们,直接使用Fiverr,可惜的是,他们坚持要我对它们进行测评。点击查看我是怎么做的,以及为什么我推荐Fiverr。.

卢卡斯·特纳 卢卡斯·特纳
卢卡斯是一个全栈网站开发人员。他提供的服务是创建各种公司不可或缺的一部分。

UpWork 备择方案

4.7
最经济实惠的平台
阅读评论
4.7
最佳设计师雇佣平台
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4.8
适合小型企业的一次性项目
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4.4
寻找经验丰富的自由职业者的最佳平台
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69831