The service is quite convenient, I talked with the support guys and discussed every important moment for me. Then they named the terms and cost and started working. We managed to do it by the time, they asked if I was happy. I got what I wanted, thank you!
I have to do a job to leave a comment about that company. I have never done business. I'm wondering and doing research. When you read the other comments, the downsides come out. I read your writes. I got some information at the end of your detailed research. Thank you. I am a Carpet designer too.
Tech support absolutely does not want to work! They can consider a complaint for 5-7 days, and sometimes do not give feedback at all. Often they make decisions that are contrary to the rules of the site and designers do not get paid for the work!
The part of your review stating "you get full intellectual rights" and “Don’t touch that, it’s mine.” is totally false because large portion of the winning designs are generic and overused. With a simple Google search you can find hundreds of exact or extremely similar designs. You owe no copyrights or any other rights in that case,
On the one hand, it’s an overall great service–easy to use, the quality of design ranges from decent to brilliant, and there are some great business-focused features. On the other hand, if you’ve got a really low budget, and only need one or two logos, you can get a wider selection of comparable quality elsewhere, but you’re going to have to work a bit harder to get through their user interface.
I hate to leave a negative review for an Australian company because I use to live here. Their designers are really stupid and dumb. They miss spelled my company’s name on the logo. You could of even copied and paste it from my brief? Duh? Support doesn’t want to help with back and forth useless information. Their job is too protect the stupid designers so they too must be stupid. $450 wasted for some idi0t and dumb company.