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Reviews and expert opinion WebsiteBuilder.Com

Robert Turner Robert Turner Website Development Expert

For a website builder that has been around since the start of DIY website design, you need to look no further than In their time they have helped 500,000 people on their way to building fully functional websites, putting confidence at the forefront of what they do.



The Simple Way to Get Your Business Online

To compare the best website builders on ease of use, templates, customer service, and value for money, we tried to build the same site on each platform. Check out the results here. is aimed at helping even the most basic user get a website up and running. It offers free and secure web building for all accounts along with an easy to use drag-and-drop feature that allows you to easily drag in images, text, and videos and drop them anywhere you like on your page.

With that being said – there have been numerous complaints regarding’s billing process and cancellation policy. Also, users complain about the interface being too overwhelming. Unlike the Wix interface, which is clean and easy to navigate,’s is all over the place and not very user-friendly.


  • 10,000 design templates to choose from
  • 3-step, smooth, straightforward and easy to use website builder
  • Free web hosting for all accounts


websitebuilder-com-templatesTemplate Selection – 10,000 designs offered, from online store templates, to photography, restaurants, music, weddings and SO much more! There are just so many different categories and it’s easy to browse through the huge selection. There’s even a quick and simple-to-use blog template so you can so you can start voicing your views and opinions online.

Customization – Website Builder fulfills all your ideas and needs by offering a “no fuss” builder that allows you to customize your website within minutes. The intuitive drag and drop feature makes the process of adding content and images both enjoyable and time-efficient, enabling you to get your website online in record time.

Multimedia – 100s of free images offered in their Image Library at your fingertips to be added to your site.



websitebuilder-com-featuresWhether your plan is to drive traffic through search engines, social media or advertising, they offer all the much-needed SEO features for you.

Ease of use


3 easy steps to build your site, easy user interface, basic and quick explanations.



websitebuilder-com-supportTech support, billing support, FAQ’s page, Live Chat and a Contact us section, phone support is currently only for billing inquiries. They have a really convenient search button on their support page. Here you can enter a keyword to help you narrow down your search and find what you were looking for. The search button pulls up all related articles and links to your keyword with detailed explanations to all.
No website video tutorials as of yet, although they are coming very soon!



How does WebsiteBuilder.Com match up to the competition


WebsiteBuilder.Com REVIEW: BOTTOM LINE


  • 10,000 Templates To Choose From
  • Easy To Use
  • Great customer service and support
  • Interactive Tutorials
  • Free webhosting
  • Mobile Friendly
  • Great Widgets & Add-On
  • Website Customization Tool


  • No website video tutorials
  • No E-mail Integration

If you are looking for a quick and easy user interface to build your website, then is perfect for you. Their 3-step system makes it stress-free so you don’t have to sweat the technical stuff. Their helpful support, modern and sleekly designed site, makes you want to keep coming back for more and give users the confidence to build their sites.

If you’re not sure is right for you, read our rundown of the best website builders to learn about better options.
Robert Turner Robert Turner
Robert is the co-founder of Website Planet, with over 5 years of experience in online marketing. He masters all things PPC, and has a great passion for Analytics and Testing. His true love lies is in teaching, and his goal in Website Planet is to share his knowledge for the benefit of this community.
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Customer Service Rep knows LESS THAN I DO!

As far as I am concerned there is NO customer support. Whoever they have hired has not been trained. I have had multiple experiences where the customer service rep is not only NOT HELPFUL but knew less than I did about the platform! When being told that I need to save prior to publishing was not only NOT HELPFUL but an insult. Needless to say I was able to figure out the answer and resolved my problem on my own. The actual website builder is good and functions well...BUT they have NO customer support.

MaryBeth Ferrante, USA
January 31, 2022

It says it's free but I got to pay for every little thing this is horrible I do not recommend it,do not waste your time here. I hate this so many words can't describe. If you're going to add free in the title make it free, everything cost money even the domains EVERYTHING

Kelvin, USA
April 05, 2021
way better platforms out there.

Tried to run a store for almost a year with very poor results. The platform itself is extremely outdated and The software bottom of the pile, glitch filled and lacks basic essentials to run a store. The Checkout was very glitchy for customers and we had many sales and customers lost due to subpar site performance. Trust me, dont bother, spend your money and time elsewhere. U can Thank me later. Go with a big name site. They run smooth with no issuse unlike websitebuilder

Roger, USA
December 03, 2020
Planning on building a site there!

I love how you can try out the builder without creating an account first! The websitebuilder itself is fast, fluid and awesome. But I have read a lot of customers complaining about the payment and business practices of the company. How they accidentally purchased something they did not want. So be wary of that!

Sacha, Netherlands
November 25, 2020
WebsiteBuilder.Com Review

I started using about 5 month ago and I created a really nice website for my real estate business. Their support is nice and really helpful, without any annoying questions and they always understood what I am talking about. I am really happy with their service and they are definitely worth to check out!

Peter Timins, Macedonia
May 26, 2018
WebsiteBuilder.Com Review

Hi, you say it's a great support team but I am having real trouble. I cannot even find a telephone number for it. Do you have one?

Charlotte grant, USA
October 18, 2017
WebsiteBuilder.Com Review

Really beautiful and professional templates but unfortunately no blog, which is a must and you can't add your own html or javascript, like some adsense ads...

No community forum and the only way to get help is by sending an email (to which you quickly get an answer, which is good)... No reference to the company's info on the website: no address, no phone number, no email...

Price is fabulous, with the discount, it's approx. 3$ per month. You only which they would offer the blog and the code addition...

Rachel Gagne, USA
October 16, 2017
WebsiteBuilder.Com Review

I started with website builder in 2015, shortly after purchasing a website I learned that it would be a total of 6 months before I could get SEO upgrade, (an error on their behalf). I tried to upload a custom site that would rank higher on google only to find out that Website builder doesn’t support top notch websites. No biggie, right! I could simply change my domain to a different hosting company and attach it to my new custom website, right! WRONG! Website builder blocked my domain for 3 months. I have begged and pleaded with these people but to no avail. I have a small business that depends on internet to drive business. Website builder’s practices are unethical. I have paid what was required, my choosing to better my company by building a better website should serve a learning lesson and a chance to up their game, however there answer to losing business is to hold your domain hostage. In short, their pretty sh#tty in their actions.

Ken Prevost, USA
May 17, 2017
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