Our independent research work and honest reviews are supported partially by commissions received when you buy through our website

Reviews and expert opinion WebsiteBuilder.Com

Robert Turner
Robert Turner
Website Development Expert

For a website builder that has been around since the start of DIY website design, you need to look no further than WebsiteBuilder.com. In their time they have helped 500,000 people on their way to building fully functional websites, putting confidence at the forefront of what they do.



The Simple Way to Get Your Business Online

Websitebuilder.com is a decent website builder, but it won’t give you the full set of features you’ll get with the top website builders like Wix.

Websitebuilder.com is aimed at helping even the most basic user get a website up and running. It offers free and secure web building for all accounts along with an easy to use drag-and-drop feature that allows you to easily drag in images, text, and videos and drop them anywhere you like on your page.

With that being said – there have been numerous complaints regarding Websitebuilder.com’s billing process and cancellation policy. Also, users complain about the interface being too overwhelming. Unlike the Wix interface, which is clean and easy to navigate, Websitebuilder.com’s is all over the place and not very user-friendly.


  • 10,000 design templates to choose from
  • 3-step, smooth, straightforward and easy to use website builder
  • Free web hosting for all accounts


websitebuilder-com-templatesTemplate Selection – 10,000 designs offered, from online store templates, to photography, restaurants, music, weddings and SO much more! There are just so many different categories and it’s easy to browse through the huge selection. There’s even a quick and simple-to-use blog template so you can so you can start voicing your views and opinions online.

Customization – Website Builder caters to all your ideas and needs. You can customize your website in minutes with their ‘no fuss’ builder. The simple drag and drop feature makes adding content and images fun and time-effective so you can be online quicker than ever.

Multimedia – 100s of free images offered in their Image Library at your fingertips to be added to your site.Explore WebsiteBuilder.Com Templates


websitebuilder-com-featuresWhether your plan is to drive traffic through search engines, social media or advertising, they offer all the much-needed SEO features for you.See full list of features

Ease of use


3 easy steps to build your site, easy user interface, basic and quick explanations.See if WebsiteBuilder.Com is Right for You


websitebuilder-com-supportTech support, billing support, FAQ’s page, Live Chat and a Contact us section, phone support is currently only for billing inquiries. They have a really convenient search button on their support page. Here you can enter a keyword to help you narrow down your search and find what you were looking for. The search button pulls up all related articles and links to your keyword with detailed explanations to all.
No website video tutorials as of yet, although they are coming very soon!




How does WebsiteBuilder.Com match up to the competition?

WixCompare 4.9 Compare
SquarespaceCompare 4.8 Compare
WebsiteBuilder.ComCompare 4.2 Compare
SimpleSiteCompare 2.5 Compare

User reviews

Based on 14 reviews in 1 languages
Write a Review
  • English (14)
Sort by
  • Newest
  • Oldest
  • Best
  • Worst
Reply to review
Visit WebsiteBuilder.Com
onClick="trackClickout('event', 'clickout', 'Vendor Page - Visit User Reviews', 'websitebuilder.com', this, true);"
View 1 reply
View %d replies
Peter Timins
May 26, 2018
WebsiteBuilder.Com Review

I started using websitebuilder.com about 5 month ago and I created a really nice website for my real estate business. Their support is nice and really helpful, without any annoying questions and they always understood what I am talking about.I am really happy with their service and they are definitely worth to check out!

Charlotte grant
October 18, 2017
WebsiteBuilder.Com Review

Hi, you say it's a great support team but I am having real trouble. I cannot even find a telephone number for it. Do you have one?

Rachel Gagne
October 16, 2017
WebsiteBuilder.Com Review

Really beautiful and professional templates but unfortunately no blog, which is a must and you can't add your own html or javascript, like some adsense ads...

No community forum and the only way to get help is by sending an email (to which you quickly get an answer, which is good)... No reference to the company's info on the website: no address, no phone number, no email...

Price is fabulous, with the discount, it's approx. 3$ per month. You only which they would offer the blog and the code addition...

Ken Prevost
May 17, 2017
WebsiteBuilder.Com Review

I started with website builder in 2015, shortly after purchasing a website I learned that it would be a total of 6 months before I could get SEO upgrade, (an error on their behalf). I tried to upload a custom site that would rank higher on google only to find out that Website builder doesn’t support top notch websites. No biggie, right! I could simply change my domain to a different hosting company and attach it to my new custom website, right! WRONG! Website builder blocked my domain for 3 months. I have begged and pleaded with these people but to no avail. I have a small business that depends on internet to drive business. Website builder’s practices are unethical. I have paid what was required, my choosing to better my company by building a better website should serve a learning lesson and a chance to up their game, however there answer to losing business is to hold your domain hostage. In short, their pretty sh#tty in their actions.

Patrick Spencer
August 09, 2016
WebsiteBuilder.Com Review

I am 58 and totally new to website building. After checking several of the most advertised webbuilding sites like Wix, GoDaddy, WordPress I came to realise what I needed was a website builder that (1) is suitable for a beginner (2) allows to view and test all its tools BEFORE paying (3) is straight and upfront about its pricing. I am pleased to say websitebuilder met all my criterias. The winning factor was the free for personal use option which gave me full confidence to learn and experiment.

It took me c.2 months to complete my first website. In the process I wished they had some additional tools (e.g. alignment of objects on the page) but even without that I successfully completed a 100% customised website starting from a blank template. Websitebuilder also provides a nice selection of free icons and photos which can be edited. All tools are straightforward to use and just need to get used to. When it was all done the domain was bought and the website is published. There was one issue with payment but it only took one short phone call for it to be fixed. Last but not least, the company is based in the UK where I live (most website builders are USA based). Overall I am very satisfied with websitebuilder which is why i have decided to write this review. Thank you to Mr. Owen, I already have recommended to several of my younger friends. God bless.

Hetal Trivedi
June 16, 2016
WebsiteBuilder.Com Review

Alright. So the website itself is beautiful. Editing and making it customised is even easier. This ain't no blog, it is a website. My purpose was to add some long blog entries on a regular basis. Since, it doesn't have any reference to where to look for help if needed, I was a bit disappointed at first. But the customer service seems good.I have not tried other websites tbh but this one seems legit.

I have been using this website for over 2 months now. Lots of creative designs, custom logos you can upload, blog entries looks very organised and you can publish your website within minutes.

Now, price is a bit much for a website and if you are looking to buy our own domain, it is $9 CAD. So pretty expensive.

Read more reviews

Bottom line on WebsiteBuilder.Com


  • 10,000 Templates To Choose From
  • Easy To Use
  • Great customer service and support
  • Interactive Tutorials
  • Free webhosting
  • Mobile Friendly
  • Great Widgets & Add-On
  • Website Customization Tool


  • No website video tutorials
  • No E-mail Integration

If you are looking for a quick and easy user interface to build your website, then WebsiteBuilder.com is perfect for you. Their 3-step system makes it stress-free so you don’t have to sweat the technical stuff. Their helpful support, modern and sleekly designed site, makes you want to keep coming back for more and give users the confidence to build their sites.

If you’re not sure WebsiteBuilder.com is right for you, read our rundown of the best website builders to learn about better options.

Robert Turner
Robert Turner
Robert is the co-founder of Website Planet, with over 5 years of experience in online marketing. He masters all things PPC, and has a great passion for Analytics and Testing. His true love lies is in teaching, and his goal in Website Planet is to share his knowledge for the benefit of this community.

WebsiteBuilder.Com Alternatives

Best for full creative freedom
Read Review
Best for beginners & single-page websites
Read Review
Best for a blog + store combo
Read Review
GoDaddy Website Builder
Best for tons of website and marketing tools in one place
Read Review