评论与专家意见 WebsiteBuilder.Com

As far as I am concerned there is NO customer support. Whoever they have hired has not been trained. I have had multiple experiences where the customer service rep is not only NOT HELPFUL but knew less than I did about the platform! When being told that I need to save prior to publishing was not only NOT HELPFUL but an insult. Needless to say I was able to figure out the answer and resolved my problem on my own. The actual website builder is good and functions well...BUT they have NO customer support.

MaryBeth Ferrante, 美国
2022 一月 31

2

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It says it's free but I got to pay for every little thing this is horrible I do not recommend it,do not waste your time here. I hate this so many words can't describe. If you're going to add free in the title make it free, everything cost money even the domains EVERYTHING

Kelvin, 美国
2021 四月 05

1

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Tried to run a store for almost a year with very poor results. The platform itself is extremely outdated and The software bottom of the pile, glitch filled and lacks basic essentials to run a store. The Checkout was very glitchy for customers and we had many sales and customers lost due to subpar site performance. Trust me, dont bother, spend your money and time elsewhere. U can Thank me later. Go with a big name site. They run smooth with no issuse unlike websitebuilder

Roger, 美国
2020 十二月 03

1

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I love how you can try out the builder without creating an account first! The websitebuilder itself is fast, fluid and awesome. But I have read a lot of customers complaining about the payment and business practices of the company. How they accidentally purchased something they did not want. So be wary of that!

Sacha, 荷兰
2020 十一月 25

4

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I started using websitebuilder.com about 5 month ago and I created a really nice website for my real estate business. Their support is nice and really helpful, without any annoying questions and they always understood what I am talking about. I am really happy with their service and they are definitely worth to check out!

Peter Timins, 马其顿
2018 五月 26

5

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Hi, you say it's a great support team but I am having real trouble. I cannot even find a telephone number for it. Do you have one?
Thanks

Charlotte grant, 美国
2017 十月 18

4

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Really beautiful and professional templates but unfortunately no blog, which is a must and you can't add your own html or javascript, like some adsense ads...

No community forum and the only way to get help is by sending an email (to which you quickly get an answer, which is good)... No reference to the company's info on the website: no address, no phone number, no email...

Price is fabulous, with the discount, it's approx. 3$ per month. You only which they would offer the blog and the code addition...

Rachel Gagne, 美国
2017 十月 16

4

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I started with website builder in 2015, shortly after purchasing a website I learned that it would be a total of 6 months before I could get SEO upgrade, (an error on their behalf). I tried to upload a custom site that would rank higher on google only to find out that Website builder doesn’t support top notch websites. No biggie, right! I could simply change my domain to a different hosting company and attach it to my new custom website, right! WRONG! Website builder blocked my domain for 3 months. I have begged and pleaded with these people but to no avail. I have a small business that depends on internet to drive business. Website builder’s practices are unethical. I have paid what was required, my choosing to better my company by building a better website should serve a learning lesson and a chance to up their game, however there answer to losing business is to hold your domain hostage. In short, their pretty sh#tty in their actions.

Ken Prevost, 美国
2017 五月 17

4

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