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ICD Soft Review 2024 – So Popular, but Is It Any Good?

Jabran Kundi Jabran Kundi Web Hosting Expert

With modern data centers, high-quality hardware, and a dedicated customer support team, Bulgaria-based ICDSoft promises a reliable and secure hosting environment for all website owners. 

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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icdsoft features 2

Headquartered in Sofia, Bulgaria, ICDSoft started its journey in 2001. It offers shared hosting, WordPress hosting, Node.js hosting, VPS hosting (single site and managed), and a reseller program. ICDSoft also provides other web-related solutions, including website builders, SSL certificates, and domain services.

ICDSoft hosts over 50,000 active websites and has servers in Bulgaria (Sofia), Hong Kong, and the U.S. (Boston). Its information-packed website is polished, easy to navigate, available in English, and all prices are in U.S. dollars.

Features and Ease of Use

ICDSoft offers a total of three shared hosting plans – Economy, Business, and Business Plus. All three plans are available with U.S. and Europe servers, whereas the Hong Kong location only includes the Business and Business Plus packages.

Here are some key features that come as standard with all shared hosting packages:

  • SSD storage
  • Free daily backups
  • Free SSL certificate
  • Custom control panel
  • Social media backup
  • WordPress toolkit
  • PHP, MySQL, Python, Perl, Ruby, and TCL
  • Git, Cron Jobs, and SSH access
  • White-labeling
  • Spam protection (for email)

The Economy package is the entry-level shared hosting plan, ideal for bloggers, small businesses, or portfolio websites. This plan includes 10 GB of SSD storage, 500 GB of monthly bandwidth, unlimited email accounts, and one hosted website.

While the Economy package seems a bit restrictive, the other shared hosting plans (Business and Business Plus) swing to the other extreme. These plans come with 30 GB to 100 GB of SSD storage, 1,000 GB to 10,000 GB of monthly bandwidth, and one hosted website.

What I like best about ICDSoft is the free daily backups with every shared hosting account for seven days. Many hosts make you pay for this essential security feature, so it’s nice to see daily backups included.

It also offers free site migration for the first 100 days of your hosting subscription and a handy cPanel Importer tool, allowing you to migrate an existing website from your previous hosting provider easily.

ICDSoft has developed an in-house control panel – vaguely reminiscent of cPanel – which enables you to manage every aspect of your hosting account easily. This control panel also supports two-factor authentication (2FA), which can be enabled or disabled at your discretion.

If you outgrow these plans, you can opt for ICDSoft’s managed VPS packages. You can also choose where your server is located – the U.S., Europe, or Hong Kong – but note that the resource allocations and prices may differ slightly.

Want to explore more feature-packed and resourceful hosting solutions? Take a look at our top web hosting comparison.

Pricing and Support

ICDSoft has recently improved its resource allocations to meet different user needs and budgets. Its shared hosting prices vary from moderate to expensive upon renewal.

Although the company doesn’t include a free domain name with its shared hosting and managed VPS packages, you can get a free domain name with a single-site VPS hosting subscription. You also get a discounted rate and a generous 100-day money-back guarantee as well as renewal discounts.

I must mention the impressive customer support at ICDSoft. As soon as I visited their website, a live chat representative warmly greeted me. Despite the website being filled with useful information, I decided to ask the agent a few general questions, and they provided me with all the information I needed. Their customer support truly stands out.

idc chat 1

In addition to the live chat, it has a 24/7 support ticket system and promises to answer support tickets within 15 minutes and email messages within an hour. Video tutorials, a comprehensive knowledgebase, and an FAQ section are also available. Over the years, its support team has answered over half a million questions with an average response time of seven minutes, which is impressive. There’s also extensive help documentation on its website.




How does ICDSoft match up to the competition?

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ICDSoft is a reliable hosting provider best for businesses and e-commerce store owners. I was pleased with the level of support I received from its live chat team. Nevertheless, its web hosting offerings are limited in terms of storage and other resources, that’s why it didn’t make it to our list of the best web hosting services.


  • 100-day money-back guarantee
  • SSD storage
  • Free Elementor website builder
  • Server locations in the U.S., Europe, and Asia


  • A free domain is only offered with single VPS hosting
  • Doesn’t offer free CDN (Content Delivery Network)

Looking for feature-rich SSD hosting? Check out ICDSoft.


Is ICDSoft good value for money?

ICDSoft gives you good value for money no matter what type of hosting you choose. Its Business-level plans under the shared and WordPress hosting categories give you a lot of features, 100GB of storage, and 5TB of bandwidth at a low price.

Despite offering decent value, ICDSoft is not one of our 10 best web hosts for 2024.

Is ICDSoft cheaper than Hostinger?

While ICDSoft’s discounted prices are low, Hostinger’s discounted prices are lower. But when your initial term expires and prices increase, some of Hostinger’s regular prices are slightly higher than ICDSoft’s regular prices.

ICDSoft offers cheap hosting, and often has discounts that are comparable to the deals you can get on our coupons page for other top hosts.

Why is it better to have hosting optimized for WordPress?

When a hosting plan is WordPress-specific, it should be optimized for WordPress so that your site performs better for your users. It also means you should expect to get WordPress-specific features.

If cheap WordPress hosting is what you’re after, you may want to have a look at our best cheap WordPress hosts for 2024.

Does it matter where you host your website?

Your website will perform better if your data center is nearer to your target audience. While you can use a content delivery network (CDN) to help boost performance around the globe, if most of your users are in the USA, for example, you should use a data center somewhere in North America.

ICDSoft’s plans give you a choice of data centers in the US, Bulgaria, and Hong Kong, so it has a pretty wide global reach.
Jabran Kundi Jabran Kundi
Jabran Kundi is a blogger, a web developer, and a passionate writer. He loves to talk about the web.
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Plans and features to suit anyone’s needs

I've been using ICDSoft hosting for years with great satisfaction from day one. What was once a budget, no-frills hosting service has matured into a full-service outfit with plans and features to suit nearly anyone's needs—and still at a really reasonable price point. For your website hosting needs, I highly recommend ICDSoft.

Loren S, USA
February 14, 2021
Always there when you need them

I have been hosting here for many years now without any issues at all. Whenever I have a problem no matter how small or large they always seem to be able to handle it within minutes. At first, I was concerned as there was not "phone support" but I was soon convinced that their support system simply works. If I cannot take the time to write down my problem why should they be very worried about something I can't figure out. They ALWAYS solve the problem in one shot. :-)

Bill Symons, Canada
February 14, 2021
Excellent service.

I have been with ICDSoft for many years now. Their Support department has never failed to resolve an issue promptly and professionally. They provide excellent service, going above and beyond, in my opinion. I recommend them to anyone who is not very tech savvy.

Fagin Prak, USA
February 10, 2021
In love with my new hosting company! Respect!

Migration of a website from another hosting provider couldn't be easier, pleasant, professional and clients dedicated! I totally admire their technical support! Perfect services - fast, competent and qualified! Thank you for your help and I am glad for my decision to be part of your team! Sincerely, N. Nedkov

Nedko Nedkov, Bulgaria
February 08, 2021
Amazing folks to work with

We do business with ICDSOFT and their support is really really amazing. They are blazing fast when it comes to getting back to you. I am so happy to do business with them. I highly recommend taking the time to look at the company and the feedback they get from people who have done business with them for over 5 years.

anonymus, USA
February 05, 2021
Reliable, Professional

I have been using ICDSoft service since 2004, I was moved from another hosting company. A perfect web hosting experience with ICDSoft. Their support is instant & skillful. I would like to recommend ICDSoft web hosting service to everyone who needs that.

Thomas Ho, Hong Kong
February 05, 2021
My head is spinning

I posted a support ticket asking for directions on how to do something. In less than an hour, I got my reply. Support had already corrected my issue and told me exactly how they did it. I've never gotten an answer that fasts anywhere else. Great! I couldn't be happier.

Wendy Crumpler, Canada
February 04, 2021
Always quick and always helpful

Always quick and always helpful. Thank you very much for everything you do! The interface is so intuitive and when I do have a problem you are always right there with an answer. You even go above and beyond by finishing something for me when you identify the problem and are able to help complete my goal.

Joelyn Welch, USA
January 31, 2021
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