We spoke with Julia Franke about how Alfahosting’s product family can serve all your company’s online needs.
What hosting services do you offer?
We offer extensive web hosting rates for beginners, advanced and professionals. Our web hosting is 100 percent equipped with SSD memory and includes free Let’s Encrypt certificates as well as many domains starting with the Multi XL tariff. Our tariffs offer top performance with maximum availability and the latest PHP versions and OPcache. Thanks to our intuitive customer center, users can immediately benefit from our 1-click installations for WordPress, Joomla!, Drupal etc. Of course, DDoS protection, CMS protection and automatic backups are also included. Customers can also test our web hosting free of charge for 45 days.
In addition to the classic webhosting rates, we also offer a homepage construction kit to quickly and easily create a homepage without programming knowledge.
Is hosting available for CMS platforms like WordPress or Joomla?
Our web hosting rates include numerous web apps such as WordPress, Joomla!, Drupal, Typo3, PrestaShop, Contao, b2evolution, phpBB, Piwigo. These web apps are preconfigured and can be installed with one click.
Can users register, buy and transfer domains via Alfahosting?
We offer our customers a selection of hundreds of domain extensions which can be registered or transferred to us. Our domains services also include forwarding and DNS administration. Through a sophisticated system of security measures, we protect users’ domains against misuse and loss.
What eCommerce options are available?
In addition to our homepage construction kit with shop functions, we also offer various e-shop tariffs: E-shop hosting for beginners, Magento hosting for professionals and Magento servers including Magento Ready OS.
Do you offer SSL?
We offer SSL certificates in order to transfer the sensitive data of our customers securely. Our customers can choose between six different SSL certificates.–
Are backup and recovery services available?
We offer two versions of cloud backup. Our PC-Backup M secures one workstation (PC or MAC), while our PC-Backup L is the ideal solution for companies with up to three computers.
Our web hosting rates also include a backup/restore manager, so our customers can create and restore full backups with the click of a mouse.
How secure are your servers from hackers and other cyber threats?
We secure our servers and thus the data of our customers in accordance with all current data protection laws and regulations. All our servers are located in Germany, have multiple redundant backups, and are monitored 24/7 by our experienced staff. We only use branded hardware from our partners Dell, Cisco and HP. We also have state-of-the-art backup and storage clusters. Complex encryption technologies combined with multi-level security concepts ensure a high level of security.
How can your users access support?
Our slogan is “Real Service”. That’s why we offer our customers many ways to reach us: via our free hotline, e-mail or ticket system. Many questions are already answered in our detailed FAQs and customers can also access our forum for tips and tricks.