Features and Ease of Use
UOL HOST has an expansive portfolio of services. They basically handle everything from domain name registration, email marketing, website hosting, and reseller hosting to complex virtual and managed cloud servers.
If you’re in the business of e-commerce, this web hosting provider will be especially suitable for you. Choosing them as your web hosting partner means that you’ll have a ready-made virtual store that you can customize right out of the box with their easy-to-use website builder. Plus, you’ll enjoy their unparalleled stability: UOL Host proudly claims that they’ve kept a 100% uptime rating on Black Friday for the last two years in Brazil, and that they’ve processed over 70 billion Brazilian reals in transactions through their e-commerce hosting platform.
Their e-commerce packages contain everything you need to get your e-store up and running, which is very convenient. This non-exhaustive list of features includes discount apps, free SSL certification, integration with various online marketplaces, Google Analytics, email marketing, SEO functionality, scalable cloud storage, and even direct integration with the Brazilian post office.
If you’re only looking for a simple shared hosting plan, they have those too. These come with free SSL certificates, unlimited data transfer, a minimum of two hosted websites per account, SSD storage, FTP and SSH access, and a 99.8% availability guarantee. Your website will be hosted in Brazil, which ideally positions you to reach the Latin American market.
Pricing and Support
UOL HOST’s prices are listed in Brazilian reals, so you’ll have to convert the values to fully understand their pricing. Prices are significantly cheaper if you go for an annual rather than a monthly shared hosting contract, but they do offer a free month of service if you’re on a monthly billing cycle. Note that a monthly billing cycle also affords you fewer features — you don’t get any website backups, and the most basic plan won’t include an SSL certificate. Additionally, a yearly billing cycle for their most basic shared hosting plan includes a 50% discount: clearly, they want you as a long-term rather than short-term customer.
They have a great FAQ cum knowledge base with a search function, so it’ll definitely be easy enough to find answers to most of your hosting or website setup questions. All of their support documentation are written in Portuguese, however. Similarly, their support staff speak only Portuguese, so customers outside of Latin America may have difficulty using their service. You can contact them through email, telephone, and live chat, all of which are available 24/7 with very short response times.