Reviews and expert opinion Tesae

Ranked 3654th from 3793 Web Hosting
4.0
  • Features
    4.0
  • Ease of Use
    4.0
  • Support
    4.0
  • Pricing
    4.0
Server locations
Greece
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
TESAEgroup is a long-standing Greece-based software solutions company. It’s hard to understand the company’s value proposition, other than it’s operated by a team of industry experts with masses of software development experience.

Overview

TESAEgroup has been providing Greece-based software solutions since 1984. An extremely old company, one of its core services is shared hosting. The website is available in Greek only.

Features and Ease of Use

TESAEgroup provides four shared hosting packages, which come, as standard, with the following core features:

  • Up to 20 add-on domains
  • Domain registration available
  • Up to 100GB monthly traffic
  • Up to 10GB disk space
  • Unlimited email accounts
  • Unlimited databases

It’s clear that TESAEgroup is comprised of industry experts. As well as hosting, it’s developed a series of online and local software tools such as CRM, booking software, and web ERP.

Regardless, the hosting plans are presumed to be quite basic. Granted, you can select between a Linux or Windows operating system and the resource allocations are generous.

Other than that, it’s not clear from the website what expert level or advanced level features are included. I tried to contact support but I did not get any confirmation, so, unfortunately, I can only tell you the information available on the website, which, as I’ve already noted, is limited.

tesae-mine

I can tell you that your data will be housed in Greece, which is beneficial if your customer base is located there, and you can choose between a CloudLinux or Plesk control panel, but I can’t tell you what your expected uptime will be.

Pricing and Support

The prices are high, especially when considering the low level of features displayed on the website. Without confirmation from support on extra features, I can’t advise if the prices are high or good value for money.

As far as I can tell from the website, SSL certificates and domain names are always an added cost, and you need to pay an additional 24% for VAT upon checkout. Finally, you can only pay for plans on an annual basis, so all-in-all, the terms are strict.

Customer service is by phone, fax, or email from Monday to Friday from 10:00 a.m. to 6:30 p.m. There are lots of downloadable manuals, but because hosting is one of many software services sold by TESAEgroup, it’s not immediately clear which will be relevant to hosting customers.

In my experience, customer service has been poor. I contacted the team via email around lunchtime on a Tuesday to try to get confirmation on some of the omitted features. I waited for several business days for a reply but never heard back.

tesae-support

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Bottom line on Tesae

Once you create an account with TESAEgroup, you can access support and billing via an easy to use, but not overly pretty dashboard. To be honest, it’s hard to justify the hefty price tag for these plans without further input from the team.

Pros

  • Choice of Windows or Linux
  • Resource allocations are sufficient
  • Servers are located in Greece
  • Company are experts in the tech industry

Cons

  • Customer service was slow
  • Information provided is limited

Buy Greek hosting now at Tesae!

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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