Red Server Host started its journey in 2014 as per the company’s Facebook page. The company’s website focuses on its plan details but I couldn’t find any information on the company’s journey, infrastructure, or detailed security measures. It simply lists the company’s address in Allahabad (India) and mentions the server location as Kansas City, Missouri. Claiming to be India’s number one Linux web hosting provider, this company offers several shared Linux web hosting, VPS, and reseller hosting plans. Additionally, it offers many Windows, JAVA, and SSD/FFmpeg shared hosting, Windows reseller (SSD) hosting, FFmpeg (DJ songs) reseller (SSD), VPS with cPanel combo, Windows VPS, unmanaged dedicated servers (HDD and SSD), and dedicated server with cPanel combo plans. Red Server Host’s website supports English but its client area can be displayed in twenty-five additional languages.
Features and Ease of Use
Red Server Host offers shared hosting plans under four categories – Linux (4), Windows (4), JAWA (8), and SSD/FFmpeg (8). It also offers several reseller hosting, VPS, and dedicated server plans. Some notable features of its shared Linux hosting plans are
- 99.9% uptime guarantee
- CloudLinux OS
- 1-unlimited websites
- 1GB-unlimited web space
- 10GB-unlimited bandwidth
- cPanel user control panel
- 20-unlimited MySQL databases
- 1-click backup and restore
- Free SSL per main domain
- Support for PHP 7.1, 7.0, 5.6, 5.5, cURL, GD, mycrypt, CGI
These plans come with Softaculous – the one-click app installer, which you can use to install popular apps like WordPress, Drupal, Joomla, Magento, PrestaShop, OpenCart, etc. easily without any technical knowledge. If creating your website seems like a tough task, Red Server Host makes your job easier by offering you a website builder. Using it, you can create professional looking websites without needing any coding knowledge.
Since most hosting plans of Red Server Host are available in HDD and SSD, you can take your pick easily. However, you should remember that SSDs offer better reliability and performance than HDDs.
A unique feature of Red Server Host is its SSD/FFmpeg shared hosting plan, which will let you create, convert, manage, and stream your multimedia content quickly and easily while keeping your bandwidth and disk space usage low.
Pricing and Support
Red Server Host’s shared Linux hosting plans are a bit steep despite the company’s claim of offering extremely cheap rates. Even the starting plan is almost double the industry average. You can pay for these plans in USD or INR via PayPal (payments accepted only from verified PayPal accounts), Visa, Mastercard, Maestro, and Paytm (available only for Indian customers). The billing cycles available are monthly, yearly, and triennial.
The company’s offers a thirty-day money-back guarantee on its web hosting and reseller hosting plans provided you opt for the yearly/biennial/triennial billing cycle. However, it’s applicable only for new clients. Thus, existing clients placing new orders won’t qualify for this money-back guarantee program. Those opting for the quarterly/half-yearly billing cycles for the above-mentioned hosting plans can enjoy a five-day money-back guarantee, while it’s a three-day money-back guarantee for those opting for the monthly billing cycle. I feel all billing cycles should have a money-back guarantee for thirty-days because three/five days are too small to assess a service properly and not many may be inclined to make a long-term commitment without having a proper chance to test the services.
You can reach the company’s customer support via phone, email, live chat, supports tickets, and an online pre-sales form. I sent them a generic query email, which elicited no response.
Those seeking self-help can head to the company’s blog that houses some pretty useful articles and tutorials. However, the same can’t be said of its knowledge base that features just five posts.