Reviews and expert opinion Radial Host

Ranked 1658th from 3623 Web Hosting
4.2
Features
4.2
Ease of Use
4.2
Support
4.0
Pricing
4.2
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
Romanian hosting provider Radial Host offers some appealing hosting plans that come with a 30-day money-back guarantee and up to 12 months' free hosting. However, I was unable to contact the company.

Overview

Radial Host

Radial Host is fine, but fine is not good enough. While Radial Host is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

Romanian web hosting company Radial Host has its office in the city of Pitesti. This company offers shared web hosting, reseller hosting, VPS, and dedicated servers, plus domain registration, transfer, and renewal services. Radial Host’s website is in Romanian.

Features and Ease of Use

Radial Host offers six shared hosting plans, three reseller plans, three VPS plans, and three dedicated server plans. The shared hosting plans provide you with these features:

  • CloudLinux OS
  • 4 to 8 hosted domains
  • cPanel control panel
  • 1 GB to 5 GB disk space
  • 15 to 40 MySQL databases
  • Unlimited monthly traffic
  • Unlimited email and FTP accounts
  • PHP 5.x + Zend Optimizer
  • Cron jobs
  • Daily, weekly, and monthly backups

Setting up your website is made easy thanks to the RVsitebuilder website builder and the Softaculous one-click installer with hundreds of installation scripts for apps such as WordPress. Alternatively, Radial Host offers WordPress setup services.

All the plans come with security features such as a firewall, antivirus, antispam, and configurable protected directories, plus AWStats for useful insights into your web traffic. You can enjoy better security and performance because this host uses the LiteSpeed Web Server with storage in a RAID 1 configuration. You get a 99.9% uptime guarantee, which is about the industry average.

Pricing and Support

Radial Host’s shared hosting plans are priced competitively. You can save more by making a longer-term commitment of two years (for six months free) or three years (for one year free). You don’t get any discounts with the shorter quarterly, semi-annual, or annual billing cycles, although you do get a free .com or .ro domain when you subscribe to some plans for a year.

Pay in euros or Romanian leu by PayPal, bank transfer, credit card, or EuPlatesc.ro card. A conditional 30-day money-back guarantee is only available on some products, and only if you contact customer services to get a return authorization number.

Radial Host claims to offer 24/7 guaranteed support via telephone, ticket, fax, email, live chat, or online form. However, the live chat was unavailable when I wanted to try it, and my ticket submission failed to secure any response. For self-support, there’s a frequent questions section, but it’s almost empty:

Radial Host

Pricing

4.2
A Free Domain is included when purchasing any hosting service from Radial Host

Bottom line on Radial Host

Whether you want shared hosting, reseller hosting, VPS, or dedicated servers, you can get it all at Radial Host. With a 30-day money-back guarantee and up to twelve months’ free hosting, its hosting plans are appealing. However, I’d feel better if I was able to contact the company’s customer support desk.

Radial Host might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • A variety of hosting plans
  • Competitive pricing
  • 30-day money-back guarantee
  • Free hosting for up to twelve months

Cons

  • Only 99.9% guaranteed uptime
  • Live chat not available 24/7
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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