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Neubox Review 2024 – Is It Worth It?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Neubox is a 100% Mexican hosting provider established in 2004. It provides shared hosting, reseller hosting, VPS, dedicated servers, domain registration, transfer, and SSL certificates.

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José Luis founded Neubox in January 2004. It is now Mexico’s largest hosting provider and domain registrar – hosting tens of thousands of websites and managing over 146,000 domains. You can get everything from shared hosting, reseller hosting, VPS, and dedicated servers to domain registration and transfer, and SSL certificates. The company’s website supports Spanish, but some sections like the knowledge base, support tickets, etc. also support English and German.

Features and Ease of Use

Neubox offers five shared hosting plans (three for Linux and two for Windows), three reseller hosting plans, and five VPS plans. It also has dedicated servers (managed by a specialized service called SERVETIA) for businesses, corporations, and government institutions. With the company’s Linux shared hosting plans, you get:

  • 1 to 10 hosted domains
  • 8 GB 48 GB storage
  • Unlimited monthly transfers
  • 5 parked domains
  • 100 to unlimited email accounts
  • Unlimited MySQL databases
  • Free Comodo SSL certificate
  • PHP version selector (v4.4 to 7.1)

You get a free domain on the yearly billing cycle with .com, .website, .com.mx, .site, .space, .fun, .online, or .uno extensions. As well, your website will enjoy enhanced speed and performance due to the use of SSDs.

There are 100+ ready-to-install applications, making it easy for you to install popular apps, including WordPress, Drupal, Joomla, PrestaShop, CubeCart, Magento, etc.

Neubox also provides a website builder (in its basic version) called SitioEnMinutos 3.0 for your primary domain, which you can use to build and update your site with just a few clicks.

The company offers an uptime guarantee of 99.9% (SLA).

For its reseller plans, Neubox provides 100% data protection with RAID 6 disks. On the VPS plans, you can manage your VPS remotely with SSH access.

Pricing and Support

Neubox’s shared Linux hosting plans are cheap. To pay for these plans in MXN (Mexican Peso) or USD, you can use PayPal, credit/debit card, interbank electronic transfer via SPEI, OXXO Pay, or cash deposit.

The available billing periods are annual to triennial, although you can pay for the highest plan on a semi-annual basis. With the biennial and triennial billing, you get 5% and 10% price discounts.

Neubox payment

Neubox has a 30-day money-back guarantee.

Our 24/7 support tickets, live chat (available from 8 am to 8 pm, Monday to Friday; and from 9 am to 2 pm on Saturdays), phone, and email are all channels through which you can access our 100% Mexican customer support. I recently utilized a support ticket to inquire about some general questions, and I received a prompt response within minutes.

Neubox support

Neubox provides a knowledgebase, FAQ section, and a series of YouTube tutorials if you’re looking for self-help resources.

Neubox KB


How does Neubox match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
NeuboxCompareOur Score4.2Compare
Tailor Made ServersCompareOur Score2.9Compare


If you need cheap, feature-rich, 100% Mexican hosting services with free domains, Neubox fits the bill perfectly.


  • 16 years of industry experience
  • Cheap pricing and free domains
  • 30-day money-back guarantee
  • Quick customer support


  • Only 99.9% uptime guarantee (SLA)
  • No short-term billing period available

To get 100% Mexican hosting with free domains, check out Neubox.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
User reviews
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Servicio nefasto

M_uy mal servicio, desde que ofreen asesoria para migrar sitios, qu enunca lo hacebn y solo responden babosadas, hasta que suspenden los sitios sin notificar y no atienden, se cubren con sus horarios de oficina, fin de semana entero con una cuenta suspendida sin haber una razon, y sin respuesta. malo que les lleve varios sitios y no ha respueste de parte de ellos.

Manuel Mondragon, USA
February 18, 2024

No me voy a cansar de denunciar la falta de profesionalidad de esta empresa. He tenido que mover todo a otro hosting. Ustedes dan pena en el sector y yo me voy a ocupar de hacerles una buena publicidad por el resto de mi vida. DEsde que lo contraté el servicio nunca funcionó adecuadamente, teniendo mis webs fuera de lina durante días.

Israel, USA
March 29, 2022
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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