NameHero is fine, but fine is not good enough. While NameHero is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.
Founded in 2015 and built by a group of internet entrepreneurs (Startup Hero), NameHero sells domains namesת web hostingת and VPS. Over the years, it has hosted over 30,000 websites.
NameHero is a United States based company with servers located in Michigan and Arizona. The website is in English only.
Features and Ease of Use
NameHero’s shared hosting is offered in four plans befitting many small E-commerce businesses that come with the following features:
- 99.9% uptime
- Let’s Encrypt SSL certificate
- Daily automatic backups
- One free domain registration
- Unlimited SSD (limited by inode)
NameHero uses LiteSpeed web server which provides an increased performance of up to nine times faster than Apache. As a result, it improves page load time and reduces the time to first byte (which is a factor for Google PageSpeed).
One feature I like that it offers is free Railgun connection in CloudFlare. On its own, CloudFlare is a big plus to have because of its benefits like load balancing, minifying of code and images, and more. With Railgun, it becomes faster. That’s because Railgun accelerates the connection between your origin server and Cloudflare by compressing dynamic content up to 99.6% and increasing your performance by an average of 200%.
NameHero also uses RAID 10 mirroring and stripping to ensure a level of stability and redundancy in the servers. That, combined with the SSD, provides excellent performance and reliability. Plus, it uses CloudLinux OS which provides dedicated resources to each customer.
You don’t have to worry about setting up WordPress manually as NameHero offers Softaculous applications installer. You can use it to install WordPress, Magento, Joomla!, and more. Unfortunately, this vendor does not offer a website builder.
Pricing and Support
NameHero offers web hosting at reasonable prices while sticking with quality. The use of CloudLinux, SSD with RAID 10, and free connection with Railgun proves that. It also offers a free domain and SSL. However, beware that its quoted prices only apply when you pay for 36 months in advance.
There’s no month-to-month payment plan, and offsite backups come at a cost, depending on the backup space that you want. There’s also no setup fee quoted when you’re paying for hosting, but if you need to use the 30-day money-back guarantee to get your money back, it will deduct a “setup fee” that is about a month’s hosting cost from your refunds.
Customer service is available 24/7 through phone call, live chat, support ticket, and email. I submitted a ticket and received a response in less than 15 minutes, which is impressive.
It also has a knowledge base that’s quite comprehensive with text and video tutorials.