Mittwald is a web hosting agency, established in 2003 in Espelkamp, Germany and provides hosting services for over 15000 servers with a dedicated team of over 140 employees. Their main goal is to ensure a successful and long-lasting collaboration with their clients. Mittwald is service-oriented and has innovative products.
Features and Ease of Use
Mittwald offers various Managed Hosting packages and gives you the opportunity to start a new project without any technical knowledge, and to use the latest CMS. Every web hosting package allows you to use software manager to install many different operating systems and to use them to design your own website.
This Company offers three basic plans for their clientele:
- Managed Server plan
- Web Hosting plan
- Managed vServer plan
Depending on the chosen option, you can get up to 1GB, 32GB, and 128GB of RAM, 250GB, 750GB, and 2x2000GB of SSD. an unlimited number of databases, up to 28 days daily backup, 10, 50, and 100 restore points; however, you have to pay for the set up of any plan.
With this agency’s toolbox, you can extend the functionality of your Mittwald Managed Server with more innovative service functions. Their Template Manager is very easy to operate and gives you the power to start a new project with the existing template or you can craft a new template so it can be more serviceable.
This company provides lots of services meant for agencies; some of them are: Update check, Update Service, Security Service, Protect Plus, Security patches, DSGVO, and AV Wizard.
Their Reseller Hosting plan offers:
- Managed server
- Managed vServer
- Agency bundle
- SSL Agency
In the Root Servers section, the company offers various features, such as:
- Virtual Root Server
- Dedicated Root Server
- Root Server with Plesk onyx
Software solutions are provided on their platform, such as:
- TYPO3 Hosting
- WordPress Hosting
- Shopware Hosting
- Magento Hosting
- Joomla Hosting
Pricing and Support
Mittwald has all the characteristics of an affordable hosting solution for small to medium-sized businesses. The one caveat is that their entry-level package starts you out with far more resources than is typical of most hosting providers; understandably, you also pay more for this. However, considering the resources included, their packages are still excellent value for money. Bear in mind that there is a setup fee involved – again not typical of most hosting providers – and if you require website migration services, this comes at a rather steep price.
Their shared hosting packages come with a 30-day money back guarantee as well.
Their quality of support is above the industry average. Whenever you find yourself in any type of trouble or if there’s something going on with your website that you can’t fix yourself, there are several options:
- Human-operated live chat
- Phone support during business hours
- 24/7 emergency phone support (from a German, Austrian, and Swiss landline)
- Support ticket system
- Knowledge base
You’ll have to be able to speak the local language to communicate with them via these channels.