Features and Ease of Use
Machine IT Services offers three shared hosting plans that provide you with:
- 1 to 10 hosted websites
- 99.9% uptime guarantee
- 2 GB to 8 GB of web storage
- Unlimited traffic
- 5 to 20 email accounts (with up to 8 GB total email storage) and webmail
- 10 to 50 MySQL /MariaDB databases with up to 2 GB total storage
- Support for PHP 7.x, Python, Perl, cURL, and Git
- Free Let’s Encrypt SSL certificate
- Cron jobs
- Unlimited FTP/SSH accounts
As advised by a customer support representative, the cPanel and Plesk plans come with a one-click app installer for popular CMS and other programs as well as free WooCommerce WordPress plugin to download. Machine IT Services also offers WooCommerce WordPress-Login Premium plugin for full e-commerce functionality.
The Cloudflare CDN (for a one-time payment) improves content delivery times while also helping protect against some kinds of cyberattacks.
You get daily, weekly, and monthly automatic backups of all databases, websites, and emails, and these are stored at multiple secure locations with all hosting plans. This is great for safeguarding your data.
The VPS and dedicated server plans provide a range of self-managed to fully-managed options, and you get full root access for complete control of your server.
Pricing and Support
Machine IT Services’ shared hosting plans aren’t the cheapest around, but they fall from moderate to expensive. Bear in mind that the cost goes even higher when you pay extra for things like Cloudflare CDN.
You can pay in U.S. dollars by credit/debit card (via Stripe) on monthly or annual billing cycles. Machine IT Services also offers a discount on annual commitments. The 30-day money-back guarantee gives you a potential “get out”, if you do sign up for a full year.
You can contact the customer support team via an online contact form or Facebook Messenger. I received rapid replies via both contact channels (in this case, Facebook):
It’s a good thing that the support responses are impressive because the self-help resources seem to be limited to just four questions.