Features and Ease of Use
Keyweb tries hard to be a one-stop solution provider for any hosting needs, and they’ve largely succeeded. They offer all the essentials, such as:
- A free .de domain registration
- SSL certificates
- Email hosting
- 24 support
They also provide the following features that cement them as a top hosting provider:
- Custom Solutions: You can consult with professionals from Keyweb to configure the ideal dedicated server for your business requirements as well as opt for a managed solution.
- Colocation: Keyweb offers colocated hosting that ensures redundancy through two covert and two support facilities.
- Mac Hosting: This Mac-based hosting is perfect for anyone from individual customers to agencies with intensive media processing needs who prefer working on Mac platforms.
- Multiple languages available: Their user-friendly administration interface, KeyHelp®, is available in German, English, Russian, Italian, and Bosnian.
How easy it will be to manage your solution will depend largely on what type of hosting you opt for. One outstanding aspect of Keyweb is that they are one of the only hosts that provide Mac hosting which will undoubtedly make them the best option for Mac users. They provide their own superb KeyHelp hosting management tool with most products which is a surprisingly good in-house tool.
Pricing and Support
There’s a massive variety of hosting packages available on Keyweb, all of which mostly revolve around cloud or dedicated VPS services. It could take you quite a while to work through the entire catalog to find the right option.
There aren’t any money back guarantees, but you can cancel your plan at any time as long as it’s 14 days before your next billing date. If you choose a contract term of at least two years, you’ll get a 10% discount – which, to be honest, seemed a bit close-fisted considering that most other hosting providers only require a year minimum before they give you a promotional rate. That said, I was mollified to see that their plans are inexpensively-priced even without the discount – in which case, that additional discount is just a bonus.
The billing periods available depend on the type of hosting you go for:
- Mac Hosting: There are four plans divided between a basic Mini and more intensive Pro plans. There’s a setup fee and billing is monthly.
- Keymachine® Pro Server: This is their range of VPS and dedicated servers that run on premium hardware. It’s billed monthly and all dedicated servers come with a setup fee.
- Shared Hosting: A single, affordable web hosting plan with modest resources, monthly billing, and no setup fee.
- Cloud Hosting: A range of cloud solutions that range from basic cloud storage to private cloud services. Cloud servers are high-end, expensive, and come with a setup fee.
- Colocation: Redundant servers spread across Keyweb data centers with no setup fees and wide-ranging costs.
Keyweb offers ticket, live chat, and phone support. Their support staff are held to very high standards through their transparent and comprehensive service level agreements. You can also buy extended management services for a completely worry-free hosting experience. Their support staff are some of the best you’ll find anywhere with impeccable service that’s both professional and efficient. The same seems to be the case for most of their other customers.