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Ikoula Review 2023 – Does It Live Up to Its Reputation?

Jabran Kundi Jabran Kundi Web Hosting Expert

Ikoula is a French web hosting provider with two data centers located in Reims and Eppes, in addition to partnerships with two other data centers in Paris. Fluent in 13 languages, their customer support is multilingual, as are their services. They’ve been in operation since 1998 and have clients in more than 60 countries around the world.

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Overview

Ikoula-mine

Ikoula is a French web hosting provider with two data centers located in Reims and Eppes, in addition to partnerships with two other data centers in Paris. Fluent in 13 languages, their customer support is multilingual, as are their services. They’ve been in operation since 1998 and have clients in more than 60 countries around the world.

Features and Ease of Use

Ikoula offers shared, cloud, VPS, and dedicated server hosting packages. They were actually the first in France to offer 100% online dedicated servers, which is a testament to their mission to offer cutting-edge solutions to their customer base.

Their shared hosting packages are well-crafted and excellent for individuals, businesses, and e-commerce store owners. For starters, here’s what their entry-level package offers:

  • 10GB storage with the option of adding up to 50GB for a small fee
  • Free domain registration for the first year
  • Host up to 10 domains
  • Unlimited traffic
  • 1 MySQL databases with the option of adding up to 25 more
  • 10 email accounts
  • 1GB email storage

The 10GB storage is noteworthy, since most entry-level packages at that price range only give 1GB. Plus, the package also comes with a free Let’s Encrypt SSL certificate and a one-click installer including applications like WordPress, Joomla!, and Magento, meaning budding e-commerce website owners can even launch a decently-sized online store. Being able to host up to 10 domains was also a nice perk — most entry-level plans would’ve capped it at one. Of course, Ikoula also has a specialized PrestaShop hosting plan which offers far more resources — but also comes with a bigger price tag.

Ikoula-features

Ikoula provides a simple account management portal with every hosting account. This allows you to adjust the various settings of your account or track your visitor analytics. Also, they’ve provided the use of iKeepinCloud, which allows you to synchronize, backup, and restore your websites in a single click via FTP.

If you’ve outgrown a shared server, Ikoula also has scalable cloud and VPS hosting packages, along with dedicated servers for enterprise-scale customers.

Ikoula doesn’t appear to have an uptime guarantee for their shared hosting packages, but my tests yielded an average uptime of 99.99% — pretty impressive by industry standards. Their WordPress managed hosting packages and dedicated servers have an uptime guarantee of 99.99%.

Pricing and Support

Ikoula’s shared hosting packages are affordably-pricedcheaper, even, than similar offerings from their competitors. They offer discounts for new subscriptions as well as longer term contracts.

This affordability extends to their cloud and VPS hosting packages. The former also features hourly billing, so you can scale your package up and down as needed and only pay for the resources that you use.

Ikoula-support

Unfortunately, there’s no free trial or free plan available. Ikoula also does not appear to have any money back guarantee.

Support-wise, Ikoula has an extensive Wiki available in 14 different languages. Their support representatives are also available via telephone, email, or live chat. Unfortunately, I was disappointed to find out that their live chat isn’t available 24/7. Moreover, when I tried accessing it, I found that it was exclusively in French. This poses a challenge for customers who don’t speak French, as they may need to rely on email or Ikoula’s knowledge base for assistance. It’s important to keep this language barrier in mind when seeking help from them.

How much does Ikoula cost?

Ikoula offers plans from $1 to $5. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Ikoula plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Ikoula can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Ikoula here.

How good is Ikoula’s customer support?

Ikoula is not ranked as one of our top web hosts. But that can also be a result of Ikoula being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

4.5

Pricing

A free domain name is included with some hosting plans from Ikoula

Comparison

How does Ikoula match up to the competition

KamateraCompare4.8Compare
Liquid WebCompare4.8Compare
IkoulaCompare4.2Compare
Tailor Made ServersCompare2.9Compare

Ikoula REVIEW: BOTTOM LINE

Ikoula is definitely amongst the best hosting providers in France when it comes to offering quality at affordable prices. Their e-commerce package and affordable entry-level shared hosting package impressed me the most, especially because they make it easy for non-technical people to launch their own online stores.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Feature-rich packages, even for entry-level
  • Dedicated PrestaShop e-commerce package
  • Support for numerous programming languages
  • Inexpensively priced

Cons

  • No money back guarantee
  • Live chat not 24/7
Jabran Kundi Jabran Kundi
Jabran Kundi is a blogger, a web developer, and a passionate writer. He loves to talk about the web.
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DA EVITARE IKOULA!!! DISONESTI, LENTI CON I TICKET, SERVIZIO ASSENTE, KVM A PAGAMENTO ED OPERATORI ASSENTI

Sono stato consigliato di passare a Ikoula per un server miglore a prezzi competitivi (UNA SCELTA ORRIBILE). Con il passaggio a Ikoula, ho iniziato a riscontrare seri problemi di compatibilità dei driver (si precisa che i server "FALSI SERVER" che vengono forniti, sono delle semplici macchine con mainboard GIGABYTE) con impossibilità di fornire con i sistemi Windows SERVER e soprattutto dei continuii riavvi con schermate blu. Effettuato una scansione con software di controllo ho riscontrato che SSD ed HDD presenti hanno prestazioni di salute pari al 50% con più di 1000 ore di vita. La vera e propria pecca di questo servizio che il console kvm di ikoula è a pagamento purché ogni volta che si blocca il server, devi acquistare il pacchetto da 30€ per un giorno di manutenzione e per i ticket di assistenza vi avviso che utilizzano esclusivamente i traduttori di google translate poiché non c'è nessun operatore che parla in italiano ed i tempi di risposta oscilla intorno ai 2/3ore di ogni richiesta. L'assistenza non è h24. Morale: Ho lasciato tutto e passato a SERVEREASY (tutto l'opposto). MAI PIU'!!!

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Giuseppe, Italy
November 05, 2022
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Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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