Reviews and expert opinion Hoststar

Onajite Omare
Onajite Omare
Web Hosting Expert

Hoststar delivers low-cost yet premium SSD-based hosting from data centers in Austria, Switzerland, and Germany. Before you make any final decisions, you should check out Hostinger’s cheap plans.


Overview

Hoststar-overview1

Hoststar is based in Switzerland but also has a branch in Austria, and it has been in business since 1996. This vendor has registered 110,000 domains, and it serves 80,000 customers from data centers in Austria, Switzerland, and Germany. Its website can be switched between the English, German and Italian languages.

Features and Ease of Use

Hoststar offers three shared hosting plans that feature high-performance storage: 60 GB SSD on the StarEntry plan, 80 GB SSD on the StarBiz plan, and 120 GB NVMe on the StarPlus plan.

Some of the features you’ll enjoy with the shared hosting plans are:

  • 99.9% uptime SLA
  • Daily backups
  • Let’s Encrypt SSL certificates
  • 30, 50, or 80 add-on domains
  • Unlimited traffic

In addition to the storage space for your website files, Hoststar also provides cloud storage for the backup and storage of documents, images, and other media files.

The drag-and-drop “Designer” website builder helps you build your website in three easy steps from pre-built templates. It also features SEO options, a blog module, a developer area for modifying the HTML and CSS, and an e-commerce module with payment gateways.

As an alternative to building your website in the way just described, you can use the one-click installer (accessible from the “My Panel” control panel) to install a popular CMS such as WordPress.

From a programming perspective, you can configure PHP and Perl, but there is no support for Python.

Hoststar uses server-side and web application firewalls to protect you from attacks and manipulations. It also has anti-DDoS permanently in place for all web hosting customers.

Pricing and Support

Hoststar provides low price hosting services, but they’re not low quality, thanks to the uptime SLA, hardware, firewalls, and applications. There are no activation fees, and you can scale your hosting up or down as you need to.

Domain name registration isn’t free, so you’ll find the cost of your domain added at the checkout. Although monthly prices are advertised, you can’t purchase plans on a monthly billing basis. Fortunately, the 30-day money-back guarantee should get you out of your minimum annual commitment if you’re not entirely satisfied within the first month.

Technical support is not 24/7. The telephone hotline is limited to working hours on weekdays and Saturdays, and other channels are restricted to weekdays only. The 12-hour response time is pretty slow in an age when most vendors offer instantaneous live chat. Unfortunately, I received no response at all to my exploratory email as a pre-sales prospect customer.

You can give Hoststar’s staff access to your device via TeamViewer, and you can access various self-support resources (which are in German unless translated):

Hoststar-overview2

How much does Hoststar cost?
Hoststar offers plans from $2 to $17. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Hoststar plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Hoststar can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Hoststar here.
How good is Hoststar’s customer support?
Hoststar is not ranked as one of our top web hosts. But that can also be a result of Hoststar being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does Hoststar match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Hoststar Compare 4.4 Compare
Bluehost Compare 2.5 Compare

Pricing

4.4

Hoststar Web Hosting

Plan NameStorageBandwidthPricePlan NameStorageBandwidthPriceSTARENTRY60 GBUnlimited$4.36More Details
More details
A Free Domain is included when purchasing any hosting service from Hoststar

User reviews

Based on 1 reviews in 1 languages
5.0
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5
Thal Alexander
Austria
captainthal.at
May 20, 2020
Excellent in every respect. As a customer for almost ten years I have always experienced professionally and customer care.

Even in Covid-19 times there was outstanding and fast support and not a single problem remained unsolved. Also the Mypanel interface is beautiful and easy to work with. Highly recommended hoster, very good Wordpress integration amongst others.

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5
Claudio Larocca
Switzerland
July 10, 2019
Super friendly and professional support!

I created a website in Wordpress for my basketball club and a plugin generated problems on the website. I spent several hours trying to find a solution to the problem, but couldn't solve it. Later I went to a Wordpress specialist, but he couldn't solve the problem either. As a last hope I contacted Hoststar Support and the problem could be found and fixed. The supporters are true professionals and always friendly :-)

Bottom line on Hoststar

Hoststar uses top-notch hardware and software for super-fast performance. Its plans are surprisingly cheap, but I found its support to be substandard.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Remote support available via TeamViewer
  • Server and web application firewalls
  • Website builder with e-commerce functionalities
  • One-click applications installer

Cons

  • Support is not 24/7
  • No free domain registration
Onajite Omare
Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she's not writing content, crafting designs, or codes, she enjoys a good book.

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