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Reviews and expert opinion HostGator.in

Onajite Omare Onajite Omare Web Hosting Expert

HostGator caters to the Indian market with prices and packages designed to fit the needs of businesses and individuals with a target audience there. It also provides support in some of India’s local languages.

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Overview

HostGator-overview1Given that a one-second delay in website load time can affect your conversion rate, it’s essential that you use a host with servers that are closer to your target market. As such, in early 2012, HostGator was launched in India to provide plans designed for businesses and individuals in India.

While the international brand mostly caters to those in the United States due to the location of its servers, HostGator provides servers in India and also adds in the choice of U.S. servers. Its plans are optimized for India as well. Although the website is in English only, you can get support in some of India’s local languages.

Features and Ease of Use

HostGator offers web hosting, WordPress hosting, VPS, cloud hosting, and dedicated servers. The Linux shared/web hosting comes in four plans giving more options to customers in India unlike the three offered in the .com brand.

If you’re a small startup or a personal business, you could go with the Starter plan with five email accounts and 10GB storage space. For higher-level needs, the other three plans offer more. It also has Windows shared plans.

These are some of the features that shared hosting customers enjoy:

  • 99.9% uptime
  • One, three, or unlimited domains on one account
  • Let’s Encrypt SSL
  • 100GB or unmetered bandwidth, depending on plan

Customers that take a Linux plan are provided with cPanel while those on Windows are given the Plesk control panel. If you want to set up your website on them, you can design your pages using the SitePad Website Builder. It’s a drag-and-drop editor that you can install using Softaculous.

If you’d rather use a CMS or another web application, you can enable any of the 300+ applications through Softaculous as well. For programming, HostGator supports PHP, Apache, Curl, Python, Ruby on Rails, and ASP.NET.

It provides different ways to improve website performance in the hosting categories. For example, those on Linux can use the varnish cache to optimize website performance while those on Windows are provided with the Cloudflare CDN plugin to connect to the platform and scale up efficiency. It supports all that with availability from premium Intel Xeon processors with hyperthreading.

Pricing and Support

HostGator offers reasonable prices for the Linux and Windows shared hosting plans. To get the best deal, you’ll have to take a five-year plan. It might also interest you to know that it doesn’t provide a free domain registration – you’ll have to pay for that separately.

Although there’s no option to test the service without financial commitment, it will give you a complete refund within 45 days of your purchase if you’re not satisfied.

HostGator has a forum where you can ask questions and get a response from community members and support staff. You can search to find an answer to your issue if it’s something that has been addressed previously. There are also a few FAQs.

There’s also a knowledge base with a few tutorials. If you’d rather discuss privately with a support agent, you can get in touch through phone, ticket, and live chat.

Given that the live chat isn’t active 24/7 and I sent a request during its off hours, I received my response via email a few hours later.

HostGator-overview2

Pricing

4.2

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User reviews

Based on 10 reviews in 1 languages
4.3
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4
Lee Washington S
Netherlands
June 27, 2021
HostGator India is really trustworthy and effective as a web host

Excellent customer support, I have had several hosting services in my 15 years on the market, nothing is perfect, especially if there is a problem and you need it the most. What keeps me going is that the support team is very helpful and with an objective to help..and with Hostgator India, things become easy and reliable.

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3
Wendell De Jong
Netherlands
April 05, 2021
Support needs to be more agile, uptime is good over all.

I have faced some constraints contacting their support but after getting in touch they closed the loop well and in time. Their service is good. Hosting for my new blog is performing. I feel that the features could be far better. But if you are going for a new blog or website then it works for you.

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5
Mace Willingham
USA
February 24, 2021
Got a brilliant VPS for website

We were contemplating getting a solid hosting provider for our website. We are an app based firm from the states, so essentially, everyone suggested cloud vps but after understanding our requirements better, the final choice for the website was Hostgator India's snappy plan. Since they have server farms located in the US it was easy for us to choose them over many players. Everything that we need for the website totally fits the bill. Good experience with them till now.

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5
Paul Merson
Netherlands
January 02, 2021
Excellent hosting service!

I have to say that HostGator's VPS plan worked for me. My own blog at my film company has decent traffic and steady uptime. I've never experienced speed or downtime because of data centers around the world. And how helpful the customer service team is! I am very impressed with their staff as they helped me set up a blog in a matter of hours. I really love this HostGator India's web hosting experience!

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3
Sonia Saar
Germany
October 04, 2020
Decent host

Good to start your hosting with HostGator India. Plans are a bit expensive but the performance makes up for it. They have good support team that helps you with everything that you need and their response time is worth mentioning. Thanks HostGator India for all the help

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4
Nabil Fekir
Great Britain
June 30, 2020
Great hosting brand with super speed and uptime

On the whole, as a customer very happy with HostGator brand because their services are superb. As a layman, they help you understand all the hosting terms really well and give you inside out information to your doubts and queries. Just that you should have patience with their support team. Account management team is responsive and helpful.

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5
Wutt Hmone Shwe Yi
Great Britain
June 25, 2020
Excellent speed and really huge storage space

Really needed a server that could scale up and give me high speed and uptime. With Hostgator India, I believe that search ended. My website is an introduction to short movies and their videos need to be of high quality which is why high storage. HostGator's dedicated plan gave me that. It was maybe the best choice since the performance has been very very positive.

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5
Anirban Ghosh
Great Britain
June 21, 2020
Fantastic experience with HostGator India

As a web designer, I have worked with more hosts than I can mention, and believe me, they all have their habits, but HostGator India has become my favorite so far. I recommend using live chat for maintenance issues because you will get a faster response. I haven't really faced any service interruptions ever since I switched to Hostgator. Also, most importantly, they have powerful servers which makes them a great and reliable brand though they could be a tad bit expensive for some.

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HostGator.in REVIEW: BOTTOM LINE

If your target audience is in India, it makes sense to use a hosting company with servers in India because of the faster website load time. This is the advantage that HostGator offers, but be wary about the support, there are quite a few customers complaints online.

Pros

  • 45-day money-back guarantee
  • Free SSL and SSL support
  • Cloudflare and varnish cache improving performance
  • Supports a plethora of programming languages

Cons

  • Domain registration isn’t free
  • No free trial available

Try HostGator for top performance in India

Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.

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